How can we help you?

How many computers can I install my product(s) on? How do I download my Toontrack product? What is the Product Manager? What and where is my computer ID? I need more authorizations, what should I do? My product is suddenly unauthorized! Why? So, what is EZplayer pro exactly? Why is EZplayer not making any sound? Is Toontrack software supported on macOS 12 Monterey? Is Toontrack software supported on macOS 14 Sonoma? I can’t install/update EZplayer on my Mac! Known issues with the current version of EZplayer Is Toontrack software supported on Windows 11? Is Toontrack software supported on macOS 13 Ventura? How do I authorize EZplayer to run on this computer? I can’t find EZplayer among my programs? Will EZplayer pro work with any sampler? I can’t register EZplayer, what should I do? My issue is not covered in this FAQ, what next? What else do I get with EZplayer pro? Is Toontrack software supported on macOS 15 Sequoia? My own MIDI files (or 3rd party) don’t loop correctly, what can I do? I can’t drag and drop grooves into my project, help! The timing seems to be inconsistent, why is that? Im getting “The developer of this app needs to update it to work with this version of macOS” when I try to install my Toontrack products.