How can we help you?

How do I authorize EZplayer to run on this computer?

Solution:
The authorization process is shown in detail in this video above.

Here is also a step by step instruction:

  1. Launch EZplayer Pro in Toontrack Solo or the host application on the machine as you intend to use it on.
  2. Upon launch, a screen comes up saying ‘…not authorized…’
  3. Please copy the Computer ID displayed in this screen.
  4. Log in to your original account (where your product is registered).
  5. Go to My Products and select the correct product in the menu on your right.
  6. Paste Computer ID, enter a short description (anything, i.e My Computer), and hit ‘Authorize’.
  7. Copy the authorization code and paste it back into the screen in the software.
  8. Click ‘Authorize’. Done!

Please note that each authorization code is unique for that particular product
and computer. You need to authorize each product individually.

DO NOT ENTER THE SERIAL NUMBER DIRECTLY IN THE PROGRAM INTERFACE AS THIS
WON’T WORK, YOU MUST GENERATE AN AUTHORIZATION CODE ONLINE.

If you have further questions, please first see the FAQ:s in the menu on
your left as the answer to your problem most likely will be there. If
you still need assistance, please click Contact Support below.

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