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How can we help you?

I need more authorizations, what should I do?

Solution:

Please click the ‘Contact Support’ button at the bottom of this FAQ and fill out the form presented to you on the following screen.

It is essential that you include the correct serial number(s) for the product(s) you would like to request authorization codes for, as well as a short explanation as to why you need more authorizations added to your account.

It is also important that you PRIOR to contacting us, remove the inactive codes from your Toontrack account.

Toontrack Support cannot add additional authorization slots to your account. Please visit the link below for more important information regarding the number of authorizations that you are allowed to have:

https://www.toontrack.com/faq/how-many-computers-can-i-install-my-products-on/

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