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[rixa]

Russell Harris wrote:

Vocalist vst soon

These are some great ideas!
We’ll make sure to share your suggestions with our development team.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

bsuchy wrote:

Hi

I bought ez drummer 3  and was excited to get it.  after purchase i tried to download the product but i found out it is not compatible with my system  (Mac osx 10.9.5)  i would like to cancel this purchase because i cannot download the product.

i am not going to upgrade my osx cuz then id have to upgrade my pro tools etc etc.  ill stay with ezdrummer 2 and get some expansion packs.  i appreciate your products thanks.  wouldve been nice to talk to someone but i see you don’t do phone support.  i will have wells fargo dispute the claim if i am unable to cancel.  thanks again!

Ben (suchymusic@gmail.com)

701-426-4668

Operating system: OS X Mavericks (10.9)

You are welcome to contact our support directly regarding this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

namroof08 wrote:

Please send me an Invoice for the order number: ****432

I purchase Superior Drummer 3 Bundle at 22.12.2021. I need this for the Tax Office

Thank You

Billing address
Musicloops Webmusicdesign
***
***
***
***
Phone: ***
Email: ***

• The post has been modified 3 years ago by rixa
  3 years ago by rixa"> 3 times, last modified 3 years ago by rixa.

You can see your invoices on your account page if you made the order through our website.

If you log in with your account on toontrack.com, click “My Account” -> “My Info” and then you can click the “Orders” tab, you should be able to see your orders and invoices.

Also, don’t post your serial numbers online. We have edited your post to conceal private information

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

xeliw42651 wrote:

First off—I have not had any helpful support from TOONTRACK...

First off—I have not had any helpful support from TOONTRACK with tihs issue. Actually, it’s been absolutely substandard and a waste of time.
I have uninstalled and installed EZDRUMMER onto my MAC–Mojave 10-14-6. Nothing downloads, nothing allows updates, nothing downloads to my disk at all…trust me, I’m not new to this and it’s frustrating and a huge loss of valuable studio time.
I’m using their PRODUCT MANAGER, it wont download VST or standalone, let alone anything…
Has anyone else had this issue? PLEASE SHARE ANY IDEAS ON RESOLVING THIS.

Operating system: macOS Mojave (10.14)

First off—I have not had any helpful support from TOONTRACK with tihs issue. Actually, it’s been absolutely substandard and a waste of time.
I have uninstalled and installed EZDRUMMER onto my MAC–Mojave 10-14-6. Nothing downloads, nothing allows updates, nothing downloads to my disk at all…trust me, I’m not new to this and it’s frustrating and a huge loss of valuable studio time.
I’m using their PRODUCT MANAGER, it wont download VST or standalone, let alone anything…
Has anyone else had this issue? PLEASE SHARE ANY IDEAS ON RESOLVING THIS.

Operating system: macOS Mojave (10.14)

We can not see any products registered to your account and we can not find any emails to our support from this email address.

Please, contact our support using the account where your products are registered, and we’ll do our best to assist you.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

RTOLEWA wrote:

Hi,

I just downloaded the full line of EZ softwares, and can find all dll exept the EzKeys one.

Do you have an idea how to find it ? It doesn’t show when I lauch a search on my 2 hard drives.

Thanks in advance

Operating system: Windows 11

EZkeys 2 is VST3 only (.vst3), not VST/VST2 (.dll).

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: RTOLEWA

[rixa]

Linuxeux wrote:

Hi, I have the same problem. Just download and install EZD3 for trial and when I start it it saw there is no EZD Libraries. Would you please give me the URL to download the 15GB of EZD3 Core Library ?

Regards

You can download the EZdrummer 3 Core Library Trial from the Product Manager application.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

4

Thanked by: mtriquell, Beamboom, Ozzzz and 1 other.

[rixa]

normankrow wrote:

any thoughts ? thank you.  I can find all the...

any thoughts ? thank you.  I can find all the add-on libraries (funk, Nashville, etc) but not the core maybe I messed a step in the downloading process.  I can send screen shots if that helps.  cheers,  Ron

any thoughts ? thank you.  I can find all the add-on libraries (funk, Nashville, etc) but not the core maybe I messed a step in the downloading process.  I can send screen shots if that helps.  cheers,  Ron

Have you downloaded/installed the SD3 Sound Library from the Product Manager application?

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Scott Eshleman

[rixa]

Christopher Marchulones wrote:

I am having the same issue, down loaded EZ Drummer 3 and I get error.

EZ Bass worked just fine, with no issues.

You also need to download and install the EZdrummer 3 Core Library from the Product Manager application.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

tom clark wrote:

This 5 STRING default has ruined what should be a great VST. Really annoying because this is an expensive tool. 4 string should be default with the 5th lower as an optional option. I really don’t like what you have done here 👎🏽

You can set the tuning to “E” if you like, it will then play on 4 strings and transpose lower notes an octave higher.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Deedammers wrote:

Same for Germany….perfectly fine working VAT number but getting an issue at checkout..

Please, send all details to our support regarding this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 2 times, last modified 3 years, 1 month ago by rixa.

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