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[rixa]

Alan Lowther wrote:

Can I get some kind of discount for this?

I have EZDrummer 3.

Thanks for the help.

Yes, if you already own a version of EZdrummer 2 or 3, you can purchase the Crossgrade version of SD3 at a discount.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 2 times, last modified 3 years, 4 months ago by rixa.

[rixa]

Alan Lowther wrote:

So I have to buy the SD to use it correct?

Yes, the Orchestral Percussion SDX requires the Superior Drummer 3 software.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Alan Lowther wrote:

Will the SDX Orchestral Percussion pack work with EZDrummer 3???

Thanks for the help

You can not use SDX Sound Libraries in EZD3 (only the MIDI). It works the other way around though, you can load EZXs in SD3.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

John Inmon wrote:

You can see your invoices on your account page if you made the order through our website.

If you log in to your account on toontrack.com, click “My Account” -> “My Info” and then you can click the “Orders” tab, you should be able to see your orders and invoices.

You can see your invoices on your account page if you made the order through our website.

If you log in to your account on toontrack.com, click “My Account” -> “My Info” and then you can click the “Orders” tab, you should be able to see your orders and invoices.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Hi Craig,

We did reply to your email.

Superior Drummer 2 is not VST3, it is VST(vst2) only.

You can check in the Product Manager that you have the VST 2 version installed as well.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

manuel poletti wrote:

Hi, it seems that the “contact support” button leads to...

Hi, it seems that the “contact support” button leads to a loop: it reloads the same page again and again.

I need to contact T.’s support: it looks like SD2 doesn’t work on Apple M1/M2. The crossgrades proposed on the website seem to only concern EZ2 > Superior 3, not SD2. So my SD2 purchase and all my sound libraries are gone and useless. Is that really the case, or is there any other way to retrieve the sounds – and thus my musical work?

Hi, it seems that the “contact support” button leads to a loop: it reloads the same page again and again.

I need to contact T.’s support: it looks like SD2 doesn’t work on Apple M1/M2. The crossgrades proposed on the website seem to only concern EZ2 > Superior 3, not SD2. So my SD2 purchase and all my sound libraries are gone and useless. Is that really the case, or is there any other way to retrieve the sounds – and thus my musical work?

Hi, do you still have this problem?

Try to contact Support via the Support Portal again. Click the Contact Support button at the bottom of the FAQ.
https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Curanai wrote:

Hi, and thank you for your answer, that doesn’t help: I tried it already more than once (6 or 7 times) with four different browsers to avoid cache, stupidity (mine or browser) or price changes “at once” while in the shop. There are only two possibilities – your “proceed” button sends wrong values or PayPal calculates sth. different. I am going to tell you: It’s VAT … exactly 19 % what is already in the price as mentioned in the shop/cart. 🙂 So, this is the problem … and I can’t do anything about it. 😉

Please contact Toontrack Support directly using the link posted above, the total should be €79.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

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