Topic: Invoice/receipt

Viewing 15 replies - 1 through 15 (of 44 total)

Replied June 18, 2019 at 05:07 #2461856

Scott
Moderator

I’ve sent a pdf invoice to your email account. Please check if you have received it.

Scott Sibley - Toontrack
Technical Advisor

Replied June 18, 2019 at 06:48 #2461864

JOE LIN
Participant

Hi Scott,

Thanks for the fast reply, I have got your email but it is not a PDF.

Replied June 18, 2019 at 12:23 #2461901

Scott
Moderator

Please contact Toontrack Support directly via the Contact Support button in the FAQ below.

How do I contact support?

Scott Sibley - Toontrack
Technical Advisor

Replied November 25, 2019 at 13:06 #2495667

Maefone
Participant

Hi where can i get my invoice for my purchase? thanks for your help!

Replied November 25, 2019 at 13:15 #2495673

Scott
Moderator

Maefone wrote:

Hi where can i get my invoice for my purchase? thanks for your help!

I’ve resent your invoice. Please check it didn’t get trapped in your email spam folder.

Scott Sibley - Toontrack
Technical Advisor

Replied November 27, 2019 at 18:58 #2498892

Cato Johan Bakke
Participant

Hi, I need my invoice/receipt for my purchase as well.

Replied November 28, 2019 at 09:59 #2499530

John
Moderator

Hi Dissonans,

please check your email.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied January 31, 2020 at 10:09 #2535447

ano_95
Participant

I need also my receipts for purchases I’ve made. How I get them?

Replied January 31, 2020 at 13:03 #2535467

John
Moderator

ano_95 wrote:

I need also my receipts for purchases I’ve made. How I get them?

Please check your email now.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied February 7, 2020 at 15:30 #2537703

ano_95
Participant

Hey, thanks for sending the invoice. Im still missing couple of them and I need them as Pdf. Can you help? I wonder, why they just don’t come automatically after purchase?

Replied February 7, 2020 at 18:42 #2537751

John
Moderator

They should automatically be sent but may be caught in spam filters?

Anyways, I cannot find any other orders tied to this email address, do you have other order numbers?

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied March 13, 2020 at 08:19 #2546185

jangok
Participant

Can I receive an invoice for my purchase # 2538021
Why are invoices not automatically placed in the panel or sent to e-mail?

Replied March 24, 2020 at 09:03 #2550857

jangok
Participant

Will somebody answer me?

Replied March 24, 2020 at 16:46 #2550942

Scott
Moderator

jangok wrote:

Will somebody answer me?

I have re-emailed your order invoice. Please check any spam filters and folders that may prevent it from being delivered.

Scott Sibley - Toontrack
Technical Advisor

Replied March 24, 2020 at 18:44 #2550980

jangok
Participant

Thank you. I have not encountered such an invoice appearance yet.
It is usually a pdf file.
Author

Replies

Viewing 15 replies - 1 through 15 (of 44 total)

You must be logged in to reply to this topic.

Please log in to read and reply to this topic.

Invoice/receipt

Requests and Feedback

Viewing 15 replies - 1 through 15 (of 44 total)