Invoice/receipt

Requests and Feedback
Viewing 15 replies - 1 through 15 (of 48 total)
  • Scott
    Moderator

    I’ve sent a pdf invoice to your email account. Please check if you have received it.

    Scott Sibley - Toontrack
    Technical Advisor

    JOE LIN
    Participant

    Hi Scott,

    Thanks for the fast reply, I have got your email but it is not a PDF.

    Scott
    Moderator

    Please contact Toontrack Support directly via the Contact Support button in the FAQ below.

    How do I contact support?

    Scott Sibley - Toontrack
    Technical Advisor

    Maefone
    Participant

    Hi where can i get my invoice for my purchase? thanks for your help!

    Scott
    Moderator

    Hi where can i get my invoice for my purchase? thanks for your help!

    I’ve resent your invoice. Please check it didn’t get trapped in your email spam folder.

    Scott Sibley - Toontrack
    Technical Advisor

    Cato Johan Bakke
    Participant

    Hi, I need my invoice/receipt for my purchase as well.

    John
    Moderator

    Hi Dissonans,

    please check your email.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    ano_95
    Participant

    I need also my receipts for purchases I’ve made. How I get them?

    John
    Moderator

    I need also my receipts for purchases I’ve made. How I get them?

    Please check your email now.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    ano_95
    Participant

    Hey, thanks for sending the invoice. Im still missing couple of them and I need them as Pdf. Can you help? I wonder, why they just don’t come automatically after purchase?

    John
    Moderator

    They should automatically be sent but may be caught in spam filters?

    Anyways, I cannot find any other orders tied to this email address, do you have other order numbers?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    jangok
    Participant

    Can I receive an invoice for my purchase # 2538021
    Why are invoices not automatically placed in the panel or sent to e-mail?

    jangok
    Participant

    Will somebody answer me?

    Scott
    Moderator

    Will somebody answer me?

    I have re-emailed your order invoice. Please check any spam filters and folders that may prevent it from being delivered.

    Scott Sibley - Toontrack
    Technical Advisor

    jangok
    Participant

    Thank you. I have not encountered such an invoice appearance yet.
    It is usually a pdf file.

Viewing 15 replies - 1 through 15 (of 48 total)

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