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Viewing 5 replies - 376 through 390 (of 397 total)
  • rixa
    Moderator

    Great job! I really like it, really catchy!

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    1

    Thanked by: Markus Johansson
    rixa
    Moderator
    Is it possible to exchange my wrong purchase? I bought...

    Is it possible to exchange my wrong purchase?
    I bought the upgrade EZkeys 2 and actually wanted the upgrade EZkeys 2 AND the Grand Piano? It costs $10 more and then for $89 I would have the upgrade EZkesys 2 and the Grand Piano. Thanks for a reply.

    Is it possible to exchange my wrong purchase?
    I bought the upgrade EZkeys 2 and actually wanted the upgrade EZkeys 2 AND the Grand Piano? It costs $10 more and then for $89 I would have the upgrade EZkesys 2 and the Grand Piano. Thanks for a reply.

    Hi,

    The free upgrade only applies if you purchase a Regular version of EZkeys, not the Sound Expansion.

    Buy a regular EZkeys title before EZkeys 2 is released and get the EZkeys 2 upgrade included.

    Screenshot-2023-04-11-at-14.28.00

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • The post has been modified 2 times, last modified 3 years, 4 months ago by rixa.
    rixa
    Moderator

    Hello there,
    I also need an invoice/reseipt of my recent buy: Order number 3056409

    Thanks

    You can see your invoices on your account page if you made the order through our website.

    If you log in to your account on toontrack.com, click “My Account” -> “My Info” and then you can click the “Orders” tab, you should be able to see your orders and invoices.

     

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • The post has been modified 2 times, last modified 3 years, 6 months ago by rixa.
    rixa
    Moderator

    Hi. Thank you for your help. However, I think there is a problem. Should I installed the sound library in my computer or an external SSD drive? If it is so, how can I transfer them (sound library) to my external SSD drive?

    The Sound Library can be installed on an external hard drive by customizing the installer. This is done by clicking the Browse button in the Library Part 1 installer.

    You can move the sound library to an external drive, the default path on Mac is: Macintosh HD > Library > Application Support > Superior Drummer

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • The post has been modified 2 times, last modified 3 years, 6 months ago by rixa.
    rixa
    Moderator

    Hi! I just purchased superior drummer 3. I installed the software but it did not download the sound library? Every time I go to Logic, it says “no sound libraries”. Your help will be greatly appreciated?

    Operating system: macOS Monterey (12)

    You need to install the SD3 Library Part 1 – Basic Sound Library and the updates first.

    This installation is necessary no matter how many subsequent installations you plan on completing.

     

    The Sound Library is divided into 5 parts. Not all parts need to be installed, but all installations must be completed in the order that they appear (i.e. You can choose to install downloads 1, Bleed, 2, 3, but NOT 1,3,5). The only exception to this rule is the Additional Bleed download, which can be installed at any time after Download 1.

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • The post has been modified 2 times, last modified 3 years, 6 months ago by rixa.
Viewing 5 replies - 376 through 390 (of 397 total)
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