UK VAT

[darkell]

Trying to purchase Decades SDX expansion but your site will not accept my VAT number (UK) This number is valid and has been used in the past. Any ideas?

Topic

[Steve Dymond]

Yeah the site no longer see’s my Vat number as valid. Is this because of Brexit?

Thanks

 

Steve

[Pieter Kop]

I also get a VAT error.

Whats wrong?

Pieter

[lumcas]

Another VAT error, Czech Rep this time. What’s going on?

Cheers.

[Mordimer]

Same issue.

This is the response I got from CS:

Sorry for the trouble this has caused. We have encountered an error with the VAT system in the web shop. The web team is aware and looking into it, but we do not have a fix for this problem just yet.

1

Thanked by: Filipe Vidal

[FelipeM]

“You have entered an invalid VAT Number  for your billing country (ES).”

I’m from Spain. What should I do?

[Tyn Smit]

Ran into this with absolutely valid Dutch VAT number a few moths ago, hoped it would be solved by now, but no!!
And I need to buy some expansions today. This really sucks..  and makes one wonder, will it be reimbursed at a later date? (one can dream)

[Filipe Vidal]

The same here in Portugal. Any news?

[Deedammers]

Same for Germany….perfectly fine working VAT number but getting an issue at checkout..

[rixa]

Deedammers wrote:

Same for Germany….perfectly fine working VAT number but getting an issue at checkout..

Please, send all details to our support regarding this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
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• The post has been modified 2 times, last modified 7 months ago by rixa.

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