How can we help you?

How many computers can I install my product(s) on? Is Toontrack software supported on macOS 26 Tahoe? The plug-in is missing in my DAW’s list of plug-ins! How do I open my Toontrack plug-in in my DAW? Installation (tutorials & common issues) How do I route multichannel outputs from my Toontrack plug-in to my DAW? How do I download my Toontrack product? What is the Product Manager? Where are my files located? What and where is my computer ID? I need more authorizations, what should I do? My product is suddenly unauthorized! Why? Is there an EZdrummer 3, EZkeys 2, EZmix 3 or EZbass trial version available? How do I uninstall Toontrack software? EZkeys 2 FAQ Do I need EZkeys to use the EZkeys MIDI Packs? How do I move my Sound Libraries / Expansions to an external drive? How do I access the manual? Is Toontrack software supported on macOS 12 Monterey? Is Toontrack software supported on macOS 14 Sonoma? Known issues with the current version of EZkeys Is Toontrack software supported on Windows 11? How do I uninstall Toontrack sound libraries and MIDI? Is Toontrack software supported on macOS 13 Ventura? The VST/VST3/Audio Unit/AAX plug-in or Standalone application is not installed (macOS) My issue is not covered in this FAQ, what next? Is Toontrack software supported on macOS 15 Sequoia? Im getting “The developer of this app needs to update it to work with this version of macOS” when I try to install my Toontrack products.