This September, we celebrate the creative wonder that is Superior Drummer 3 with a new milestone SDX release and some sweet deals!*


How can we help you?

The "contact support" button can be found at the bottom of each FAQ answer.


What and where is my computer ID? How many computers can I install my product(s) on? How do I set the path to my Toontrack plug-in in Cubase (on Windows)? How to find your Downloads folder and Toontrack downloads Error 1309 when installing on PC My issue is not covered in this FAQ, what next? How do I download my Toontrack product? My computer ID is Invalid My product is suddenly unauthorized! Why? EZkeys says “Locate the sound files for EZkeys”! I need more authorizations, what should I do? How do I set the path to my Toontrack plug-in in Sonar (on Windows)? Why can’t I continue with my order? I can’t find EZkeys in Pro Tools! What is the EZkeys Sound Expansion? Do I need EZkeys to use the EZkeys MIDI Packs? Known issues with the current version of EZkeys How do I open EZkeys in GarageBand? Can I purchase the ‘download’ version and also receive a disc containing the program? What are the demo limitations for EZkeys? What is happening with my order? How do I authorize EZkeys? EZkeys 2 FAQ Do I need EZkeys Grand Piano to purchase any other EZkeys Library? Is Toontrack software supported on macOS 12 Monterey? Is Toontrack software supported on Windows 11? Is Toontrack software supported on macOS 13 Ventura? How do I uninstall Toontrack software? The VST/VST3/Audio Unit/AAX plug-in or Standalone application is not installed (macOS) How do I uninstall Toontrack sound libraries and MIDI? My trial period has ended, can you re-activate the trial for me? Im getting “The developer of this app needs to update it to work with this version of macOS” when I try to install my Toontrack products. Transfer of Ownership request – important information
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  • Ventura
  • Webshop Order (3)
  • Windows 7 (3)
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