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The VST/VST3/Audio Unit/AAX plug-in or Standalone application is not installed (macOS)

Only on macOS

If any of the plug-in types that are supposed to be installed or the standalone application is missing after you just installed any of our products, then:

  • Install using the latest software update version (Show details > Downloads > Updates in Product Manager).
  • At the Installation Type part of the installer, click the Customise button in the lower left corner.
  • Make sure that the checkboxes for the different plug-in types (and Standalone application) are checked.

This can happen for several reasons, but one of them is that you previously had an installation of the software on your computer and you manually deleted the plug-in files. Please make sure to use the uninstaller found in the Installer archive (DMG) or the Uninstall option in Product Manager to uninstall the software. You need to download the installer to be able to run Uninstall from Product Manager.

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Tags: Installation

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