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[Scott]

sood.archit123 wrote:

I have installed Superior Drummer 3 on Windows 10 – 64 bit.

I have the Superior Drummer 3.dll file in the required folder along with EZ Drummer and Superior Drummer 2.
I am able to see EZ Drummer and Superior Drummer 2 on Cubase 5 but I am unable to see Superior Drummer 3 on Cubase5.

Even though the dll file is present and the its pointing to the correct directory (Please see snapshot), I am unable to see Superior Drummer 3 on either Cubase 5 or Toontrack Solo.

What am I missing?

Is Cubase 5 a 64-bit host? S3 is 64-bit only.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

VedantOjha wrote:

Hi I am facing the same issue. I recently downloaded demo version .My snare getting interpreted as high hat by the software. Is there a way we can manually change the mappings . Please help

Changing the MIDI mapping for EZD2 beyond the preset mappings available would need to be done in the edrum module.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

DAVLFC wrote:

is it possible to get a refund? if software wont install?

You can contact Toontrack directly via the Contact Support button in the FAQ below and ask if you can.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Darrin Cranney wrote:

I am in the same boat. Only used two authorizations.  I removed one on my main Mac so I can authorize on a new Mac mini and was told I had reached a limit and suggested contacting support. Support tells me they are a week out from responding to this.  Ridiculous if you are in the middle of a session as I am.  Please allow me to use the software that I paid for in good faith in a timely manner.

• This post was modified 4 years, 11 months ago by Darrin Cranney.

I’ve removed all inactive authorizations. You should be all set.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

jbhasky wrote:

I am looking to get a refund for EZ drummer as the software isn’t what I expected to be. How do i go about contacting support for a refund?

You can use the link to the FAQ  in my post above to contact Toontrack directly and see if that’s an option for you.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Turn off Direct Monitoring in Cubase if it’s on.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

scriven_j wrote:

Hi Scott,

This is great and I have already purchased it, but Gospel and Contemporary worship are quite different and though we do also sing some Gospel songs (hence why I purchased the Gospel EZX and MIDI packs, there is still a wide range of music where I can’t find the correct beat).

Are there any plans for something like this?

 

Jon

I have no idea what Toontrack is developing and couldn’t say if I did 🙂

Scott Sibley - Toontrack
Technical Advisor

[Scott]

I would check out the presets that come with EZmix2 before looking into expansion packs. There are acoustic presets and vocal presets that come with it.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Marcin

[Scott]

Ok guys. Let’s stop all of this. The thread isn’t providing anything useful anymore.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

There are 2 ezdrummer.dlls on your computer. Don’t know why or how if they were not copied or moved but they are there.

Cubase is set to pick up the 2.14 version and it should be set to the path of the 2.2.1 version. Open EZD2 standalone and check the plugin path in the ? Menu. Open the Cubase plugin manager and set it to that path. You should be able to see the “2.1.4” location in Cubase from the plugin manager and I would manually delete it.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Darryl Brooks

[Scott]

Has the ezdrummer.dll been moved or copied manually since it was installed? You say you have 2.2.1 but the plugin info shows 2.1.4.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

No, EZbass (nor EZkeys) doesn’t have the Show Webshop MIDI feature in the browser.

I can’t say if it will in the future or not but it might.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Ian Prince wrote:

Hey there. I have a similar question. I have my main computer at home where I use SD3 nearly everyday and I’m planning to install it on my other computer at the rehearsal space/studio that I share with my band. My only concern is whether or not we can run both at once. A potential scenario would be I’m at home working on material while our guitar player is at the studio mixing at the same time. I would love to keep our drum tracks within SD3 for mixing. Is this possible?

Its possible. However, it is against the license agreement. The license is for a single user to install on 2 machines provided that the installs are not used at the same time.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Ian Prince

[Scott]

Please see this FAQ regarding license transfers. Your friend needs to contact Toontrack and set up the transfer.

https://www.toontrack.com/faq/transfer-of-license-and-multiple-installs-important-information/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

john_77 wrote:

tryed still same problm

Please use the Toontrack Product Manager to install.

https://www.toontrack.com/product-manager/

Scott Sibley - Toontrack
Technical Advisor

[Author]

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