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[rixa]

MashCot wrote:

Hi, The answer may be somewhere but I can’t find...

Hi,
The answer may be somewhere but I can’t find it. My question is simple : how can I enter two different chords per bar ?
It seems that I can’t split a block less than a full bar.

Hi,
The answer may be somewhere but I can’t find it. My question is simple : how can I enter two different chords per bar ?
It seems that I can’t split a block less than a full bar.

If you zoom in on the song track, you can split the chords in smaller parts.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
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[rixa]

Andreas Horvath wrote:

In Cubase 12 Pro (Mac) Ezk2 crashes when i drag...

In Cubase 12 Pro (Mac) Ezk2 crashes when i drag a midi-part from a midi-track in bandmate.

Ezk2 is searchin for a groove and after a while it crashes Cubase.

best regards

andi

Reply To: EZK2 Bandmate crash Cubase 12 version: 2.0.0
Operating system: macOS Big Sur (11)

In Cubase 12 Pro (Mac) Ezk2 crashes when i drag a midi-part from a midi-track in bandmate.

Ezk2 is searchin for a groove and after a while it crashes Cubase.

best regards

andi

Reply To: EZK2 Bandmate crash Cubase 12 version: 2.0.0
Operating system: macOS Big Sur (11)

Can you explain in more detail how you do it?

Do you mean dragging the MIDI from Bandmate’s MIDI track to a track in Cubase or to the Song Track in EZK2?

We cant seem to reproduce this, can you also attach the MIDI-file for us to test with?

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 2 times, last modified 2 years, 9 months ago by rixa.

[rixa]

pacificm wrote:

How does one go about setting up the metronome in...

How does one go about setting up the metronome in SD3?

I see where the Sign and Tempo options are at the bottom of the Grooves window.

However, how does one set up the sounds and volumes of the metronome?

I want to lower the metronome volume and change the metronome sounds.

How do you do this?

Thanks!

Reply To: How to Work with the Metronome in SD3 version: 3.3.6
Operating system: macOS Big Sur (11)

How does one go about setting up the metronome in SD3?

I see where the Sign and Tempo options are at the bottom of the Grooves window.

However, how does one set up the sounds and volumes of the metronome?

I want to lower the metronome volume and change the metronome sounds.

How do you do this?

Thanks!

Reply To: How to Work with the Metronome in SD3 version: 3.3.6
Operating system: macOS Big Sur (11)

You can change the metronome settings in Settings > Metronome.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Scott Eshleman

[rixa]

Alan Lowther wrote:

Can I get some kind of discount for this?

I have EZDrummer 3.

Thanks for the help.

Yes, if you already own a version of EZdrummer 2 or 3, you can purchase the Crossgrade version of SD3 at a discount.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 2 times, last modified 2 years, 10 months ago by rixa.

[rixa]

Alan Lowther wrote:

So I have to buy the SD to use it correct?

Yes, the Orchestral Percussion SDX requires the Superior Drummer 3 software.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Alan Lowther wrote:

Will the SDX Orchestral Percussion pack work with EZDrummer 3???

Thanks for the help

You can not use SDX Sound Libraries in EZD3 (only the MIDI). It works the other way around though, you can load EZXs in SD3.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

John Inmon wrote:

You can see your invoices on your account page if you made the order through our website.

If you log in to your account on toontrack.com, click “My Account” -> “My Info” and then you can click the “Orders” tab, you should be able to see your orders and invoices.

You can see your invoices on your account page if you made the order through our website.

If you log in to your account on toontrack.com, click “My Account” -> “My Info” and then you can click the “Orders” tab, you should be able to see your orders and invoices.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Hi Craig,

We did reply to your email.

Superior Drummer 2 is not VST3, it is VST(vst2) only.

You can check in the Product Manager that you have the VST 2 version installed as well.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

BEST ANSWER

Preben Aarup wrote:

Hello anyone knows on what time d. 16 May they...

Hello anyone knows on what time d. 16 May they release EZkeys 2, I live in Denmark and work at night and I hope they release  it early in the morning.

Reply To: Ez Keys 2 Release time version: 1.3.4
Operating system: Mac OS X Tiger (10.4)

Hello anyone knows on what time d. 16 May they release EZkeys 2, I live in Denmark and work at night and I hope they release  it early in the morning.

Reply To: Ez Keys 2 Release time version: 1.3.4
Operating system: Mac OS X Tiger (10.4)

EZkeys 2 will be available earliest at 14:00 CET (Europe) / 7:00 PM Central Time (US) on release day. You will find the download in the Toontrack Product Manager. If you already are an EZkeys owner, please make sure to download any and all updates related to your previously registered titles. Note: You may need to refresh or relaunch the Product Manager in order for the download to appear.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

Preben Aarup wrote:

Hello anyone knows on what time d. 16 May they...

Hello anyone knows on what time d. 16 May they release EZkeys 2, I live in Denmark and work at night and I hope they release  it early in the morning.

Reply To: Ez Keys 2 Release time version: 1.3.4
Operating system: Mac OS X Tiger (10.4)

Hello anyone knows on what time d. 16 May they release EZkeys 2, I live in Denmark and work at night and I hope they release  it early in the morning.

Reply To: Ez Keys 2 Release time version: 1.3.4
Operating system: Mac OS X Tiger (10.4)

EZkeys 2 will be available earliest at 14:00 CET (Europe) / 7:00 PM Central Time (US) on release day. You will find the download in the Toontrack Product Manager. If you already are an EZkeys owner, please make sure to download any and all updates related to your previously registered titles. Note: You may need to refresh or relaunch the Product Manager in order for the download to appear.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: gfbentz

[rixa]

Nikolas Wehner wrote:

Hello there,

i own a licence of EZKeys with the sound Expansions Vintage Upright, Retro Electrics and Melotron, but i´m not able to order the Upgrade to EZKeys 2 for the Upgrade Price of 79 € at your Webside. I use a Macbook Pro with Safari or Chrome. Both don´t give me the Option. Can anybody help me?

Reply To: EzKeys2 Pre-Order price. version: 1.3.4
Operating system: macOS Ventura (13)

You need a Regular version (not a Sound Expansion) of EZkeys 1 registered to your account in order to be able to purchase the Upgrade to EZKeys 2.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Asa Palmer wrote:

OK, I’ve managed to buy the upgrade to EzKeys2 for EUR 79 using PayPal on my Android tablet.

Sounds like a bug needs fixing in relation to Toontrack purchases, Windows-10 and Google.

Thank you for your update, yes our web team is aware of this bug, hopefully, it will be solved soon.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Asa Palmer wrote:

I’m trying to pre-order EZK2 at the stated price of...

I’m trying to pre-order EZK2 at the stated price of 79EURO  (approx. GBP69.43 according to Toontrack) but when the PayPal payment screen appears it states that the price is 94.80EURO (GBP 86.16)! both of which are much more than the pre-order price of 79EURO.

Any idea what’s going on here?

 

I’m trying to pre-order EZK2 at the stated price of 79EURO  (approx. GBP69.43 according to Toontrack) but when the PayPal payment screen appears it states that the price is 94.80EURO (GBP 86.16)! both of which are much more than the pre-order price of 79EURO.

Any idea what’s going on here?

 

Yes, we have heard this error from other users, the total should be €79.

Please try again later or try a different web browser, or if you can, choose an alternative payment method like a credit card.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

manuel poletti wrote:

Hi, it seems that the “contact support” button leads to...

Hi, it seems that the “contact support” button leads to a loop: it reloads the same page again and again.

I need to contact T.’s support: it looks like SD2 doesn’t work on Apple M1/M2. The crossgrades proposed on the website seem to only concern EZ2 > Superior 3, not SD2. So my SD2 purchase and all my sound libraries are gone and useless. Is that really the case, or is there any other way to retrieve the sounds – and thus my musical work?

Hi, it seems that the “contact support” button leads to a loop: it reloads the same page again and again.

I need to contact T.’s support: it looks like SD2 doesn’t work on Apple M1/M2. The crossgrades proposed on the website seem to only concern EZ2 > Superior 3, not SD2. So my SD2 purchase and all my sound libraries are gone and useless. Is that really the case, or is there any other way to retrieve the sounds – and thus my musical work?

Hi, do you still have this problem?

Try to contact Support via the Support Portal again. Click the Contact Support button at the bottom of the FAQ.
https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Curanai wrote:

Hi, and thank you for your answer, that doesn’t help: I tried it already more than once (6 or 7 times) with four different browsers to avoid cache, stupidity (mine or browser) or price changes “at once” while in the shop. There are only two possibilities – your “proceed” button sends wrong values or PayPal calculates sth. different. I am going to tell you: It’s VAT … exactly 19 % what is already in the price as mentioned in the shop/cart. 🙂 So, this is the problem … and I can’t do anything about it. 😉

Please contact Toontrack Support directly using the link posted above, the total should be €79.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Hi,

We have heard from a few users who experienced the same problem but after they canceled the purchase and tried again, the price was right.

Please try to purchase again and if the problem persists, contact Toontrack directly via the Support Portal. Click the Contact Support button at the bottom of the FAQ.
My issue is not covered in this FAQ, what next?

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 2 times, last modified 2 years, 10 months ago by rixa.

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