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Viewing 14 replies - 256 through 270 (of 376 total)
  • rixa
    Moderator
    Coupon code is applied at the cart, but then on...

    Coupon code is applied at the cart, but then on the next page after clicking ‘proceed to checkout’ the full amount wants to be charged.

     

    Anyone else see this happening?

    Reply To: Anyone else?- Coupon code not applied at checkout page version: 3.3.6
    Operating system: macOS Ventura (13)

    Coupon code is applied at the cart, but then on the next page after clicking ‘proceed to checkout’ the full amount wants to be charged.

     

    Anyone else see this happening?

    Reply To: Anyone else?- Coupon code not applied at checkout page version: 3.3.6
    Operating system: macOS Ventura (13)

    Please, try and clear your browser’s cache/try another web browser.

    If this does not help, contact our support about this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    rixa
    Moderator
    If you’re interested… Tap2Find Section USING TAP2FIND The tempo and...

    If you’re interested…

    Tap2Find Section
    USING TAP2FIND
    The tempo and time signature of the Tap2Find window are based on your currently selected song track. Changing the tempo or time signature in the transport controls will also affect Tap2Find. The current key signature affects the search results, so tapping in a rhythm to a 3/4 time signature will restrict the search results to only show 3/4 grooves

     

    I believe Key Signature should be Time Signature.

    If you’re interested…

    Tap2Find Section
    USING TAP2FIND
    The tempo and time signature of the Tap2Find window are based on your currently selected song track. Changing the tempo or time signature in the transport controls will also affect Tap2Find. The current key signature affects the search results, so tapping in a rhythm to a 3/4 time signature will restrict the search results to only show 3/4 grooves

     

    I believe Key Signature should be Time Signature.

    Thank you for pointing that out! We will forward this to the web team.

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    rixa
    Moderator

    Invalid serial number 103

    Please contact our support about this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    rixa
    Moderator
    BEST ANSWER
    I already have ezkeys, if I want to buy ezkeys...

    I already have ezkeys, if I want to buy ezkeys 2 with all the options do I have to buy the upgrade or the full version?

    Reply To: ezKeys 2 upgrade version: 2.0.2
    Operating system: macOS Ventura (13)

    I already have ezkeys, if I want to buy ezkeys 2 with all the options do I have to buy the upgrade or the full version?

    Reply To: ezKeys 2 upgrade version: 2.0.2
    Operating system: macOS Ventura (13)

    The Upgrade version of EZKeys 2 is the same as the Regular version in the form of content and function.

    The only difference would be if you want to transfer the license in the future, then the recipient must have EZkeys 1 registered to their account first.

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • This post was modified 2 years, 4 months ago by rixa.
    I already have ezkeys, if I want to buy ezkeys...

    I already have ezkeys, if I want to buy ezkeys 2 with all the options do I have to buy the upgrade or the full version?

    Reply To: ezKeys 2 upgrade version: 2.0.2
    Operating system: macOS Ventura (13)

    I already have ezkeys, if I want to buy ezkeys 2 with all the options do I have to buy the upgrade or the full version?

    Reply To: ezKeys 2 upgrade version: 2.0.2
    Operating system: macOS Ventura (13)

    The Upgrade version of EZKeys 2 is the same as the Regular version in the form of content and function.

    The only difference would be if you want to transfer the license in the future, then the recipient must have EZkeys 1 registered to their account first.

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • This post was modified 2 years, 4 months ago by rixa.

    1

    Thanked by: Arrigo Cassibba
    rixa
    Moderator
    Before I purchase I want to clarify if I can...

    Before I purchase I want to clarify if I can use all ToonTrack products on more than one PC (a desktop and a portable)?

    Thanks in advance

    Cliff

    Before I purchase I want to clarify if I can use all ToonTrack products on more than one PC (a desktop and a portable)?

    Thanks in advance

    Cliff

    Toontrack allows two(2) active authorizations at one time with four(4) total authorizations. This means that you can have two computers authorized to use your Toontrack product concurrently.

    You can read more about authorizations here: https://www.toontrack.com/faq/how-many-computers-can-i-install-my-products-on/

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    1

    Thanked by: Scott Eshleman
    rixa
    Moderator
    Hey loving EZ Drummer 3but wondering how i can save...

    Hey loving EZ Drummer 3but wondering how i can save a custom made groove in the Grid Editor section , save as in save to my midi library

    Reply To: How can i save a custom made drum groove in the grid editor section version: 3.0.6
    Operating system: Windows 10

    Hey loving EZ Drummer 3but wondering how i can save a custom made groove in the Grid Editor section , save as in save to my midi library

    Reply To: How can i save a custom made drum groove in the grid editor section version: 3.0.6
    Operating system: Windows 10

    In the Grooves tab, drag the MIDI from the Song Track to your User MIDI.

    Screenshot-2023-11-21-at-13.27.21

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • This post was modified 2 years, 4 months ago by rixa.
    rixa
    Moderator
    Hello, I have EZK 1 and would like to confirm,...

    Hello, I have EZK 1 and would like to confirm, if we purchase an upgrade to EZK 2, does that come with the free expansion?

    Reply To: Upgrade Offers version: 1.3.4

    Hello, I have EZK 1 and would like to confirm, if we purchase an upgrade to EZK 2, does that come with the free expansion?

    Reply To: Upgrade Offers version: 1.3.4

    The Upgrade version is not included in this deal as part of the terms: “The Superior Drummer 3 Crossgrade (TT418), EZdrummer 3 Upgrade (TT529), EZkeys 2 Upgrade (TT597) as well as any other product configurations Superior Drummer 3, EZdrummer 3, EZkeys 2 or EZbass may be included in (such as bundles), will not grant a free expansion.”

    You can read the full terms at the bottom of this page: https://www.toontrack.com/black-friday/

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    rixa
    Moderator

    In this case, please open Command Prompt via Windows search, then copy and paste this command and press Enter.

    reg delete HKLM\SOFTWARE\WOW6432Node\Toontrack\Superior\EZdrummer /v MidiPath /f

    That should fix the issue if you get a response that the registry value was deleted successfully. You may need to install the MIDI again after that.

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    3

    Thanked by: Scott Eshleman, John and Scott
    rixa
    Moderator
    love it. just wondering if EZStrings might be next?? keep...

    love it. just wondering if EZStrings might be next??

    keep up the great work 🙂

    love it. just wondering if EZStrings might be next??

    keep up the great work 🙂

    Thank you for your feedback, glad you like our products!

    EZstrings sounds like a cool idea!

    We will forward your suggestion to our development team so that they know that you asked for this.

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    rixa
    Moderator
    Hi, Installed EZD3 and it refuses to locate any MIDI...

    Hi,

    Installed EZD3 and it refuses to locate any MIDI grooves when opened despite the fact the path to the MIDI is correct and they are installed, I can go to the folder and physcially drag the MIDI files into EZD and they play fine just the program itself doesn’t recognize the path to them.

    Any help would be appreciated!

    Reply To: HELP: No MIDI Library Found version: 3.0.6
    Operating system: Windows 7

    Hi,

    Installed EZD3 and it refuses to locate any MIDI grooves when opened despite the fact the path to the MIDI is correct and they are installed, I can go to the folder and physcially drag the MIDI files into EZD and they play fine just the program itself doesn’t recognize the path to them.

    Any help would be appreciated!

    Reply To: HELP: No MIDI Library Found version: 3.0.6
    Operating system: Windows 7

    Please, try going to “Settings” > “Advanced” and click the “Restore MIDI Database” function.

    Skarmavbild-2023-11-14-kl.-15.26.57

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • This post was modified 2 years, 4 months ago by rixa.
    rixa
    Moderator

    Well, unfortunately, that didn’t work. Download and installed version 1.1.7 and got the attached message… see imageEZB

    Did you uninstall EZbass first?

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    rixa
    Moderator
    Hi everyone. I recently purchased Superior Drummer 3 and I...

    Hi everyone.

    I recently purchased Superior Drummer 3 and I had EZ Drummer 3 installed. The question is: can I uninstall EZ Drummer 3 except the libraries or do I have to keep it installed in order to use expansions and everything on SD?

     

    Thanx for your help.

    Hi everyone.

    I recently purchased Superior Drummer 3 and I had EZ Drummer 3 installed. The question is: can I uninstall EZ Drummer 3 except the libraries or do I have to keep it installed in order to use expansions and everything on SD?

     

    Thanx for your help.

    You can remove the EZD3 software but keep the Sound Libraries on your computer and use them in SD3.

    You do not need the EZD3 software in order to use EZXs in SD3, many users only own SD3 but purchase EZXs.

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • This post was modified 2 years, 4 months ago by rixa.

    3

    Thanked by: deunan76, Brad and Scott Eshleman
    rixa
    Moderator
    Is it possible to roll back to version 1,1,7 from...

    Is it possible to roll back to version 1,1,7 from 1.1.8? Everything was working fine in 1.1.7.

    I’ve been having a terrible problem for months now where changing one MIDI block on the song track changes other completely unrelated blocks on the song track. According to tech support, they’ve replicated it and are working to fix it. But, like I said, it’s been months now and I just want to go back to the working version until the next fix is available. As it stands, building a song in EZB, it’s one step forward, two steps back and I’m constantly chasing EZB-inflicted problems. It’s truly teeth-grinding maddening.

    This is my workaround solution idea. Is this possible? Love all the EZ stuff, but c’mon…  please.

    Reply To: Roll back to version 1.1.7 version: 1.1.8

    • This post was modified 2 years, 4 months ago by Billy 86.

    Is it possible to roll back to version 1,1,7 from 1.1.8? Everything was working fine in 1.1.7.

    I’ve been having a terrible problem for months now where changing one MIDI block on the song track changes other completely unrelated blocks on the song track. According to tech support, they’ve replicated it and are working to fix it. But, like I said, it’s been months now and I just want to go back to the working version until the next fix is available. As it stands, building a song in EZB, it’s one step forward, two steps back and I’m constantly chasing EZB-inflicted problems. It’s truly teeth-grinding maddening.

    This is my workaround solution idea. Is this possible? Love all the EZ stuff, but c’mon…  please.

    Reply To: Roll back to version 1.1.7 version: 1.1.8

    • This post was modified 2 years, 4 months ago by Billy 86.

    You can download the 1.1.7 version from the Product Manager application.

    Skarmavbild-2023-11-13-kl.-21.03.43

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • The post has been modified 2 times, last modified 2 years, 4 months ago by rixa.

    1

    Thanked by: Billy 86
    rixa
    Moderator
    I have recently been considering purchasing some EZ Expansions for...

    I have recently been considering purchasing some EZ Expansions for my EZDrummer software. However, I am unsure whether I can directly buy and use these expansions without any additional steps or requirements.

    I couldn’t find specific information regarding this on the website or documentation. Therefore, I would greatly appreciate it if someone could clarify whether it is possible to purchase and use EZ Expansions directly, or if there are any additional steps involved.

    If anyone has already gone through this process or has any knowledge about it, your insights would be highly valuable. Please share your experiences or any relevant information that can help me make an informed decision.

    Thank you all for your assistance!

    I have recently been considering purchasing some EZ Expansions for my EZDrummer software. However, I am unsure whether I can directly buy and use these expansions without any additional steps or requirements.

    I couldn’t find specific information regarding this on the website or documentation. Therefore, I would greatly appreciate it if someone could clarify whether it is possible to purchase and use EZ Expansions directly, or if there are any additional steps involved.

    If anyone has already gone through this process or has any knowledge about it, your insights would be highly valuable. Please share your experiences or any relevant information that can help me make an informed decision.

    Thank you all for your assistance!

    When making your purchase you will get the option to automatically register your products to your account. If you do so, the products will be available for download instantly.

    If you do not pick this option, you will have to register the serial number first, the serial numbers are provided with the invoice you receive in your email after the purchase.

    We recommend using the Product Manager application to login to your account so you can easily download, install, and authorize your product(s) to your computer. You can also register serial numbers in the Product Manager.

    The Product Manager can be downloaded at this link:
    http://www.toontrack.com/product-manager/

    Make sure to purchase the expansions by using the same account as your EZdrummer software is registered to if you choose to register the products automatically to your account.

    Screenshot-2023-11-09-at-11.17.54

    Rickard – Toontrack Music
    Make music – it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    • The post has been modified 2 times, last modified 2 years, 4 months ago by rixa.

    1

    Thanked by: Scott Eshleman
Viewing 14 replies - 256 through 270 (of 376 total)
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