When you’re in a FAQ article there is a “Contact Support” button at the bottom that should open a form where you can fill out your info and describe the issue.
Thanks for your message and interest in the new EZX!
All EZXs released since Superior Drummer 3 came out, requires EZdrummer 2 or Superior Drummer 3. Due to the way the softwares handles presets etc the newer EZXs cannot be run on Superior Drummer 2.
Did you use another e-mail address when submitting your ticket through the Support form? The latest ticket we can see in the support inbox, under your e-mail address, is from Nov 2019.
its really difficult to find how to contact support.
strange as I thought you should make it approachable…
I am having problems checking out and purchasing a kit as the site won’t let me fill in my phone number, it says I am having an “Invalid international phone”
I tried all kinds of patterns for my phone number, isn’t there a way around this… ?
tnx
Our Web Team now asked that you refresh the page and try again, since they did find and fixed a glitch that might have been the cause of the phone number error you were having.
The prices you see at the bottom of the EZbass page at toontrack.com are the list prices for EZbass. We’ll have no Crossgrade from other products in the EZ line or intro pricing.
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