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[Viktor Hansson]

Will the expansion packs I have now for my SD2 work in SD3? I understand the new SDX expansions will only work with SD3, but will SD3 be able to use my existing expansions that I have been using in my SD2?

 

Yes, the SDXs released for, and used with, Superior Drummer 2 will also work in Superior Drummer 3. Same with your EZXs and your MIDI packs. They will also work in SD3.

Have a nice day!

[Viktor Hansson]

Hi,

There is no difference between the three different products (Upgrade, Crossgrade, Regular) in terms of how they work or the software itself. It’s just a matter of pricing. So yes, come 2019 there will be not be three available Superior Drummer 3 products to choose from since the Upgrade (Product and Pricing) will be discontinued. The heavily discounted Upgrade deal will by then have been available for about 16 months.

Come 2019 the Regular version and the Crossgrade version will be the only ones available.

-Regular Version-
For all customers that do not own EZdrummer 2.
$419 | €349 | 2 999 SEK

-Crossgrade-
For owners of any version of EZdrummer 2
$319 | €269 | 2 499 SEK

Please note:
Superior Drummer 2 will still work on your computer and you can continue using it together with your SDXs and the SDXs/EZXs that were released before SD3.
But since Superior Drummer 2 is a product no longer available in the webshop and “no longer exists” (at least not as a purchase option) it will not be supported forever.

This basically means that no new updates will be released for Superior Drummer 2, so when it comes to compatibility with future Operating Systems or future DAWs we cannot guarantee it will work for all eternity.

Also, new SDXs and EZXs, such as the Rock Foundry SDX, Hard Rock EZX, Action! EZX, UK Pop EZX or Drums of Destruction EZX require Superior Drummer 3.

• This post was modified 7 years, 9 months ago by Viktor Hansson.

[Viktor Hansson]

Hi Kevin,

Thanks for your message and sorry for the trouble. Our Support Team will reach out to you via e-mail.

[Viktor Hansson]

Hi,

If you enable the “Show Web Shop MIDI” in the Search tab (See attached image) you can search and preview all MIDI packs released by Toontrack. You can further refine the search by only search for “5/4” for example, or use Tap2Find to specify the groove you’re after.

On the far left of each MIDI file (that’s from a pack that you don’t own) there’s a link that shows what pack they come from and a link to the web shop

[Viktor Hansson]

@David Gutierrez said:
hello My EZ MIX Metal gods pack won’t install at the moment I have the program up and running ..In the preset pack section all it says is “EZMIX1 EZMIX2” but no guitar gods pack!!!.. I tried to download and when I install it ..it says “config error cannot read install config file!” please help with this issue! I would like to enjoy the product I have payed for!..thanks for any help!  

Hi David,

We’d recommend using the Product Manager application (not web version) to handle your downloads and installations. You should not get the Config File Error when installing through Product Manager.

[Viktor Hansson]

Hi,

We just heard back from our web team and this issue is now fixed and you should be able to purchase the bundle for the discounted price.

We apologize for any inconvenience and thank you for your patience.

[Viktor Hansson]

Hi,

Sorry about this and thanks for reporting the issue. It seems to show the wrong price after adding it to cart, but only for USD, not other currencies.

We have forwarded this to our Web Team and they will fix it as soon as possible.

Thanks for your patience!

[Viktor Hansson]

Hi Daniele,

Thanks for your message

When it comes to account or order related issues please contact our Support Team and they’ll be happy to help via e-mail.

Follow this link and click the “Contact Support” button found at the bottom of the FAQ:
http://www.toontrack.com/faq/what-is-happening-with-my-order/

[Viktor Hansson]

Hi,

The serial number from the invoice you attached is already registered on a different account and has not been removed, edited or updated in any way.

The Superior Drummer 3 serial that was removed from the account mentioned in your first post is a different serial. It was purchased on a different order using a different name and e-mail address.

The Toontrack Support has more info on the different orders and purchases made and we recommend communicating directly with the Toontrack Support in this matter.

Thanks!

[Author]

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