Scott
Moderator
Topics Started: 144
Replies Created: 11403
Has Thanked: 136
Been Thanked: 698
Email: scott@toontrack.com
Yes, it the correct directory. All the other folders and files in that directory show up in Cubase.
I’m not sure what you mean. That directory looks like it only has 2 plugins in it (EZmix and EZkeys). What are the “others” you refer to?
Scott Sibley - Toontrack
Technical Advisor
I can only echo Toontrack Support. EZXs show with black kit piece color. This is not a bug. It is due to different graphic design for each program. S3 has dynamic graphics and EZD2 uses static images. Do to this being a fundamental design, I can’t say if anything can be updated.
Scott Sibley - Toontrack
Technical Advisor
I AM ALSO A BLACK FRIDAY BUYER …bought ezd2, “metal” ezx, progressive ezx, and several midi packs … I am very very disappointed with metal… the rest is great and workable but that was a mistake as it sounds nothing like the audio samples… can i exchange it for metal heads? Or machine?
Ty
Best
Jc
- This post was modified 4 years, 2 months ago by Joshua56.
Please see John’s post right above yours for how to contact Toontrack Support via the FAQ pages.
Scott Sibley - Toontrack
Technical Advisor
so I don’t need the dvd’s at all then? They are being delivered to me so I haven’t received them yet, and there are 11 of them-both ezx and sdx–so each box will have a serial number and I just input that in the product manager app on my mac pro 7.1.and then download them that way……..correct?
thank you
jeff
Correct.
Scott Sibley - Toontrack
Technical Advisor
1
Thanked by: jeff777I am having the same problems with EZ showing up in Cubase 11. The dll files are in the correct spots, but they do not show up as instruments nor effects. All the other plugins in the folder work fine.
Is that path set in the Cubase Plugin Manager?
Scott Sibley - Toontrack
Technical Advisor
I need my serial number I am using EZ drummer 2
Operating system: Windows 10
You have no product registered to your account and I don’t see a Toontrack Webshop order using your email. Where did you purchase EZD2? Have you contacted the seller?
Scott Sibley - Toontrack
Technical Advisor
I just bought Reggae EZX and it’s telling me that the installer needs to be updated. Very annoying when you purchase something and you can’t play with it. Any help would be appreciated.
Please install using the Toontrack Product Manager and not the website download to ensure you get the latest installers,
Scott Sibley - Toontrack
Technical Advisor
If it can help you I found a dmp file I send to you.
Reply To: EZbass hard rock crashes Windows 10 that must restart. version: 1.1.1
Operating system: Windows 10
Why does the dmp file show version 1.0.7 but you say you are using 1.1.1? Do you have more than one EZbass .dll on your computer? Has the .dll been moved or copied since it was installed?
Scott Sibley - Toontrack
Technical Advisor
Can you post a zipped crash log?
Scott Sibley - Toontrack
Technical Advisor
Any remapping will need to be done on the edrum side of things. See the pdf MIDI layout that can be accessed in EZD2 from: Menu-About Sound Libraries-(Select library in question)-MIDI Layout.
Scott Sibley - Toontrack
Technical Advisor
Wait, what? You can’t be serious! That is one of the most basic features of every virtual bass on the market. How is anyone okay with this??
Not sure what to say other than many users are using EZbass and have no issues with that lacking feature.
And, like you say, it’s offered in other bass VSTis so everyone can pick a virtual bass instrument that fits their needs.
Scott Sibley - Toontrack
Technical Advisor
No. String selection programming is not a feature of EZBass.
Scott Sibley - Toontrack
Technical Advisor
Folks can contact Toontrack directly via the Contact Support button in the FAQ below and request a demo reset if that is an option.
https://www.toontrack.com/faq/how-do-i-contact-support/
Scott Sibley - Toontrack
Technical Advisor
Your user log shows you downloaded the EZD2 Demo on 2020-04-09 22:15:44 and again on 2020-11-28 03:09:43 and again on 2021-11-28 16:30:04.
Did someone have access to your account in April of 2020 an again on 11-28-2020?
Scott Sibley - Toontrack
Technical Advisor
That is the way that EZXs appear in S3. S3 graphics are dynamic and the graphics in EZD2 are static and are of a different architecture.
Scott Sibley - Toontrack
Technical Advisor
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