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[rixa]

d gav wrote:

Hello, I have EZK 1 and would like to confirm,...

Hello, I have EZK 1 and would like to confirm, if we purchase an upgrade to EZK 2, does that come with the free expansion?

Reply To: Upgrade Offers version: 1.3.4

Hello, I have EZK 1 and would like to confirm, if we purchase an upgrade to EZK 2, does that come with the free expansion?

Reply To: Upgrade Offers version: 1.3.4

The Upgrade version is not included in this deal as part of the terms: “The Superior Drummer 3 Crossgrade (TT418), EZdrummer 3 Upgrade (TT529), EZkeys 2 Upgrade (TT597) as well as any other product configurations Superior Drummer 3, EZdrummer 3, EZkeys 2 or EZbass may be included in (such as bundles), will not grant a free expansion.”

You can read the full terms at the bottom of this page: https://www.toontrack.com/black-friday/

Rickard - Toontrack Music
Make music - it´s EZ!
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[rixa]

In this case, please open Command Prompt via Windows search, then copy and paste this command and press Enter.

reg delete HKLM\SOFTWARE\WOW6432Node\Toontrack\Superior\EZdrummer /v MidiPath /f

That should fix the issue if you get a response that the registry value was deleted successfully. You may need to install the MIDI again after that.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

3

Thanked by: Scott Eshleman, John and Scott

[rixa]

Nataleigh Mottau wrote:

love it. just wondering if EZStrings might be next?? keep...

love it. just wondering if EZStrings might be next??

keep up the great work 🙂

love it. just wondering if EZStrings might be next??

keep up the great work 🙂

Thank you for your feedback, glad you like our products!

EZstrings sounds like a cool idea!

We will forward your suggestion to our development team so that they know that you asked for this.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Acinonyx wrote:

Hi, Installed EZD3 and it refuses to locate any MIDI...

Hi,

Installed EZD3 and it refuses to locate any MIDI grooves when opened despite the fact the path to the MIDI is correct and they are installed, I can go to the folder and physcially drag the MIDI files into EZD and they play fine just the program itself doesn’t recognize the path to them.

Any help would be appreciated!

Reply To: HELP: No MIDI Library Found version: 3.0.6
Operating system: Windows 7

Hi,

Installed EZD3 and it refuses to locate any MIDI grooves when opened despite the fact the path to the MIDI is correct and they are installed, I can go to the folder and physcially drag the MIDI files into EZD and they play fine just the program itself doesn’t recognize the path to them.

Any help would be appreciated!

Reply To: HELP: No MIDI Library Found version: 3.0.6
Operating system: Windows 7

Please, try going to “Settings” > “Advanced” and click the “Restore MIDI Database” function.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 1 year, 7 months ago by rixa.

[rixa]

Billy 86 wrote:

Well, unfortunately, that didn’t work. Download and installed version 1.1.7 and got the attached message… see image

Did you uninstall EZbass first?

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

deunan76 wrote:

Hi everyone. I recently purchased Superior Drummer 3 and I...

Hi everyone.

I recently purchased Superior Drummer 3 and I had EZ Drummer 3 installed. The question is: can I uninstall EZ Drummer 3 except the libraries or do I have to keep it installed in order to use expansions and everything on SD?

 

Thanx for your help.

Hi everyone.

I recently purchased Superior Drummer 3 and I had EZ Drummer 3 installed. The question is: can I uninstall EZ Drummer 3 except the libraries or do I have to keep it installed in order to use expansions and everything on SD?

 

Thanx for your help.

You can remove the EZD3 software but keep the Sound Libraries on your computer and use them in SD3.

You do not need the EZD3 software in order to use EZXs in SD3, many users only own SD3 but purchase EZXs.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 1 year, 7 months ago by rixa.

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Thanked by: deunan76, Brad and Scott Eshleman

[rixa]

Billy 86 wrote:

Is it possible to roll back to version 1,1,7 from...

Is it possible to roll back to version 1,1,7 from 1.1.8? Everything was working fine in 1.1.7.

I’ve been having a terrible problem for months now where changing one MIDI block on the song track changes other completely unrelated blocks on the song track. According to tech support, they’ve replicated it and are working to fix it. But, like I said, it’s been months now and I just want to go back to the working version until the next fix is available. As it stands, building a song in EZB, it’s one step forward, two steps back and I’m constantly chasing EZB-inflicted problems. It’s truly teeth-grinding maddening.

This is my workaround solution idea. Is this possible? Love all the EZ stuff, but c’mon…  please.

Reply To: Roll back to version 1.1.7 version: 1.1.8

• This post was modified 1 year, 7 months ago by Billy 86.

Is it possible to roll back to version 1,1,7 from 1.1.8? Everything was working fine in 1.1.7.

I’ve been having a terrible problem for months now where changing one MIDI block on the song track changes other completely unrelated blocks on the song track. According to tech support, they’ve replicated it and are working to fix it. But, like I said, it’s been months now and I just want to go back to the working version until the next fix is available. As it stands, building a song in EZB, it’s one step forward, two steps back and I’m constantly chasing EZB-inflicted problems. It’s truly teeth-grinding maddening.

This is my workaround solution idea. Is this possible? Love all the EZ stuff, but c’mon…  please.

Reply To: Roll back to version 1.1.7 version: 1.1.8

• This post was modified 1 year, 7 months ago by Billy 86.

You can download the 1.1.7 version from the Product Manager application.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 2 times, last modified 1 year, 7 months ago by rixa.

1

Thanked by: Billy 86

[rixa]

sindhuagarwal wrote:

I have recently been considering purchasing some EZ Expansions for...

I have recently been considering purchasing some EZ Expansions for my EZDrummer software. However, I am unsure whether I can directly buy and use these expansions without any additional steps or requirements.

I couldn’t find specific information regarding this on the website or documentation. Therefore, I would greatly appreciate it if someone could clarify whether it is possible to purchase and use EZ Expansions directly, or if there are any additional steps involved.

If anyone has already gone through this process or has any knowledge about it, your insights would be highly valuable. Please share your experiences or any relevant information that can help me make an informed decision.

Thank you all for your assistance!

I have recently been considering purchasing some EZ Expansions for my EZDrummer software. However, I am unsure whether I can directly buy and use these expansions without any additional steps or requirements.

I couldn’t find specific information regarding this on the website or documentation. Therefore, I would greatly appreciate it if someone could clarify whether it is possible to purchase and use EZ Expansions directly, or if there are any additional steps involved.

If anyone has already gone through this process or has any knowledge about it, your insights would be highly valuable. Please share your experiences or any relevant information that can help me make an informed decision.

Thank you all for your assistance!

When making your purchase you will get the option to automatically register your products to your account. If you do so, the products will be available for download instantly.

If you do not pick this option, you will have to register the serial number first, the serial numbers are provided with the invoice you receive in your email after the purchase.

We recommend using the Product Manager application to login to your account so you can easily download, install, and authorize your product(s) to your computer. You can also register serial numbers in the Product Manager.

The Product Manager can be downloaded at this link:
http://www.toontrack.com/product-manager/

Make sure to purchase the expansions by using the same account as your EZdrummer software is registered to if you choose to register the products automatically to your account.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 2 times, last modified 1 year, 7 months ago by rixa.

1

Thanked by: Scott Eshleman

[rixa]

trcsooner wrote:

I purchased EZ MIX 2 and 5 addons several days...

I purchased EZ MIX 2 and 5 addons several days ago…

I didn’t receive a “serial number” in the email that shows my order as complete. The payment registered at my bank, and I received the purchase receipt from Toontrack.

I’ve emailed Toontrack via their webpage twice with no response. I messaged them on Facebook, no response.

Yes, I’ve checked my SPAM.

Has anyone else had this issue? If yes, how did you get it resolved?

Thanks

Operating system: Windows 10

I purchased EZ MIX 2 and 5 addons several days ago…

I didn’t receive a “serial number” in the email that shows my order as complete. The payment registered at my bank, and I received the purchase receipt from Toontrack.

I’ve emailed Toontrack via their webpage twice with no response. I messaged them on Facebook, no response.

Yes, I’ve checked my SPAM.

Has anyone else had this issue? If yes, how did you get it resolved?

Thanks

Operating system: Windows 10

We can not see any emails to our support from your email address.

You can see your invoices on your account page if you made the order through our website.

If you log in with your account on toontrack.com, click “My Account” -> “My Info” and then you can click the “Orders” tab, you should be able to see your orders and invoices (with the serial numbers)

Then you can register your serial numbers by clicking the “Register New Product” at the top left of the Product Manager application.

Please, let us know if this works for you.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 1 year, 7 months ago by rixa.

[rixa]

Lefty_Me wrote:

Your website mentions apple silicon, and says your software runs...

Your website mentions apple silicon, and says your software runs there, but does not say whether it is native, or requires Rosetta.

Does ALL your software run natively on Apple silicon?  If not, when is it projected to?

For me, this is a go/no go decision maker about purchasing.

Thanks!!

Operating system: macOS Sonoma (14)

Your website mentions apple silicon, and says your software runs there, but does not say whether it is native, or requires Rosetta.

Does ALL your software run natively on Apple silicon?  If not, when is it projected to?

For me, this is a go/no go decision maker about purchasing.

Thanks!!

Operating system: macOS Sonoma (14)

Yes, all of our products that are available at toontrack.com have native Apple Silicon support.

Discontinued products that are not being updated anymore has not and depending on your DAW, you must run your DAW in Rosetta mode in order to use those.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Scott Eshleman

[rixa]

Lionel Gasser wrote:

For the full installation of the new “Area 33 Origin...

For the full installation of the new “Area 33 Origin SDX” pack, 262 GB of free space is needed ? I have only 199 Gb on my Mac.

Thx for the attention.

Reply To: Space needed for Area expansions pack version: 3.3.6
Operating system: macOS Ventura (13)

For the full installation of the new “Area 33 Origin SDX” pack, 262 GB of free space is needed ? I have only 199 Gb on my Mac.

Thx for the attention.

Reply To: Space needed for Area expansions pack version: 3.3.6
Operating system: macOS Ventura (13)

You can see the system requirements for each product at the bottom of the product page.

For Area 33 – Origin SDX: https://www.toontrack.com/product/area-33-origin-sdx/

SYSTEM REQUIREMENTS.
For the full installation of this product you will need approximately 131 GB of free hard drive space, plus an additional 131 GB is required for the installation process.

8 GB RAM (16 GB RAM or more recommended).

A working Superior Drummer 3.3.6 (or above) installation

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 1 year, 7 months ago by rixa.

[rixa]

Pete.o wrote:

I have the the latest version of EZ Drummer 3....

I have the the latest version of EZ Drummer 3.

There appears to be a lot of empty groove folders  ? Eg Choruses , Intros , ends …etc

Is this correct?

If so, how do i get them ???

Reply To: I seem to have a lot of empty groove folders ? version: 3.0.6
Operating system: Windows 10

I have the the latest version of EZ Drummer 3.

There appears to be a lot of empty groove folders  ? Eg Choruses , Intros , ends …etc

Is this correct?

If so, how do i get them ???

Reply To: I seem to have a lot of empty groove folders ? version: 3.0.6
Operating system: Windows 10

You should not have empty folders.
First, try the Settings > Advanced > Restore MIDI Database and see if that helps.
If not, download and re-install the Core Library from the Product Manager application.

If this does not fix the issue, it would be helpful if you could provide a screenshot of the folders that are empty for you.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 3 times, last modified 1 year, 7 months ago by rixa.

1

Thanked by: Scott Eshleman

[Author]

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