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Viewing 13 replies - 151 through 165 (of 365 total)
  • rixa
    Moderator

    This is a bug in the latest version of EZdrummer 2. If you use a MIDI controller to record notes in Tap-2-Find, you will get double triggers. The bug was fixed in the major update to EZdrummer 3, but as EZdrummer 2 is a discontinued product, it is unlikely that it will receive an update that would fix the bug.

    This is not an issue in the older version 2.1.8 which is still available in Product Manager.

    Rickard - Toontrack Music
    Make music - it´s EZ!
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    1

    Thanked by: mattymatt
    rixa
    Moderator
    I’m just curious if anyone knows what happened to the...

    I’m just curious if anyone knows what happened to the web shop midi  gospel organ?  Mac Sonoma is missing entirely and Mac Big Sur shows but won’t play.  I was trying to compare it with the new jazz organ.  Thanks!

    Reply To: Gospel Organ Web Shop Midi version: 2.0.5
    Operating system: macOS Sonoma (14)

    I’m just curious if anyone knows what happened to the web shop midi  gospel organ?  Mac Sonoma is missing entirely and Mac Big Sur shows but won’t play.  I was trying to compare it with the new jazz organ.  Thanks!

    Reply To: Gospel Organ Web Shop Midi version: 2.0.5
    Operating system: macOS Sonoma (14)

    The Gospel Organ MIDI was renamed Gospel Hymns

    It is the same product, just the name changed.

    https://www.toontrack.com/product/gospel-hymns-ezkeys-midi/

    Rickard - Toontrack Music
    Make music - it´s EZ!
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    1

    Thanked by: Kathrynn Lyle
    rixa
    Moderator
    I purchased EZ Mix 2 from Sweetwater and have it...

    I purchased EZ Mix 2 from Sweetwater and have it installed and authorized.  How do I get the free expansion pack?  Thee is a grayed-out space in my product manager for an expansion pack but I do not see any option to select and download a pack

    Reply To: Free EZMix 2 Expansion Pack version: 2.2.4
    Operating system: Windows 10

    I purchased EZ Mix 2 from Sweetwater and have it installed and authorized.  How do I get the free expansion pack?  Thee is a grayed-out space in my product manager for an expansion pack but I do not see any option to select and download a pack

    Reply To: Free EZMix 2 Expansion Pack version: 2.2.4
    Operating system: Windows 10

    Please contact our support about this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    rixa
    Moderator
    Does anyone know a way to take whole arrangements that...

    Does anyone know a way to take whole arrangements that are in EZ Keys and transfer them into to EZ Keys 2?

    Operating system: macOS Ventura (13)

    Does anyone know a way to take whole arrangements that are in EZ Keys and transfer them into to EZ Keys 2?

    Operating system: macOS Ventura (13)

    Save your EZkeys 1 project, then open EZkeys 2, and go to “File > Import EZkeys 1 Project”.

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    1

    Thanked by: Scott Eshleman
    rixa
    Moderator
    I just need to know from which library or midi...

    I just need to know from which library or midi pack, country pop full production demo has been created please?

    Thankyou.

    Reply To: full production demos–country pop version: 2.0.5
    Operating system: Windows 11

    I just need to know from which library or midi pack, country pop full production demo has been created please?

    Thankyou.

    Reply To: full production demos–country pop version: 2.0.5
    Operating system: Windows 11

    Full-production audio demos are meant to primarily showcase each product’s scope of sounds and articulations in the best possible way. Hence, demos may feature MIDI examples that are not included with the product. Any full production demo is meant to display sounds in the context of a mix and may feature custom, non-included MIDI as well as minor leveling and tweaks not represented within each product’s preset library.

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    rixa
    Moderator

    Hi there,

    Over the last few months, I have been using EZD3 without issues that is until this morning. I have compiled drums for 40 songs, and now, out of nowhere, my projects will not open in EZD3. Every time I try to open a specific project, it loads to the default kit every time without any drum samples being loaded. I use the Drums of Destruction pack, and while I can load that separately, none of the 40 songs I have spent months creating are loading. I can access all songs from their files, but when I try to open them, it loads the default kit without any drum samples in the ”Groove Line” each and every time now. I need to know if uninstalling and reinstalling will help, or if I do that, will I lose months and months of work?? I cannot redo all this work, and this project is set for future release. I have spent a considerable amount of money on Toontrack over the years between Superior Drummer and now EZD3, as well as different midi samples and packs, but this has left me completely at a loss, I’m fuming to be completely honest.

    Kindest regards,

    Dec

    Hi Dec,

    We will ask our support team to send you an email regarding this.

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    rixa
    Moderator

    i need the product serial number, i have the version try of 10 days

     

    The trial version does not have a serial number, you can download the trial from the Product Manager application.

    Have you previously had EZD2 installed, perhaps as a trial?
    If so, you would need to delete the EZdrummer 2 Core Library from your computer.

    The default path if you haven’t moved the libraries or chosen a custom install path is:
    Macintosh HD > Library > Application Support > EZDrummer
    C:\Program Files (x86)\Common Files\Toontrack\EZDrummer

    Remove any folder that has a name starting with EZX2 from this location.

    EZX2_EZdrummer2_Modern
    EZX2_EZdrummer2_Vintage

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    rixa
    Moderator
    Hello everyone, I’ve been using the Grid Editor to make...

    Hello everyone, I’ve been using the Grid Editor to make some grooves. I want all my snare hits to be on the Center but it’s automatically alternating to the edge on random hits. I’ve tried turning off Humanize but it keeps doing it. Help? Thanks.

    Reply To: Snare Center and Edge keep alternating? (GRID EDITOR) version: 3.0.6
    Operating system: Windows 11

    Hello everyone, I’ve been using the Grid Editor to make some grooves. I want all my snare hits to be on the Center but it’s automatically alternating to the edge on random hits. I’ve tried turning off Humanize but it keeps doing it. Help? Thanks.

    Reply To: Snare Center and Edge keep alternating? (GRID EDITOR) version: 3.0.6
    Operating system: Windows 11

    You can expand the snare in the grid editor, you can then choose which articulation to put your MIDI notes on.

    Screenshot-2024-05-15-at-08.46.15

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    • This post was modified 1 year, 8 months ago by rixa.

    2

    Thanked by: Brad and Scott Eshleman
    rixa
    Moderator
    Jazz sessions is great But why is there no pdf...

    Jazz sessions is great

    But why is there no pdf manual or list of all the different kits? Things would be much clearer from the start.

    Jazz sessions is great

    But why is there no pdf manual or list of all the different kits? Things would be much clearer from the start.

    You can find all the information regarding The Jazz Sessions SDX here: https://www.toontrack.com/product/the-jazz-sessions-sdx/

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    rixa
    Moderator
    Hello, I have an account, but I cant register my...

    Hello, I have an account, but I cant register my product EZ drummer I purchased yesterday.. Frank Pleijers

    Hello, I have an account, but I cant register my product EZ drummer I purchased yesterday.. Frank Pleijers

    You can register the serial number for your product at the top left of the Product Manager application.

    Please contact our support directly if you are still having problems with this and include a screenshot of any error messages you get.
    You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    rixa
    Moderator

    😩 I’m sorry, Petter. I read this thread https://www.toontrack.com/forums/topic/ez-keys-selecting-incorrect-key-signature/

    This reported, and TT acknowledged, issue traces back 10 years, and is still not fixed. I waded into the round-and-round-and-round-and-round discussion/debate 3 years ago in this very topic. Respectfully, please TT, stop mentioning an “update.” Demonstrably is no update. We’re on our own, like being marooned on a forgotten planet.

    I’m at a complete loss. What has happened to TT customer support? TT acknowledged a maddening bug in EZ Bass I reported 8 months ago. https://www.toontrack.com/forums/topic/please-please-interacting-with-midi-in-one-block-alters-midi-in-other-blocks/

    i was told it would be fixed “in the next update.” But, no matter my broken-record pleas… nothing still. Don’t know what else to say. 😞

    Please be assured that we report all issues to our development team to ensure they are addressed promptly. While we understand the importance of timely updates, the details of the development process are complex and can vary significantly by issue. This variability makes it challenging for us to provide specific reasons for delays.

    We appreciate your understanding and patience as we work to bring you the best possible service. If you have any more questions or require further assistance, please do not hesitate to contact us directly.

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
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    • This post was modified 1 year, 9 months ago by rixa.
    rixa
    Moderator

    When I install EZ drummer 3 it doesnt give me the option to install the VST file and AAX it just auto installs but doesnt install the VST.

    Are you on Mac?

    Click “Show Details” under EZD3 in the Product Manager and download and run the latest 3.0.6 update installer.

    In the EZD3 installer there is a portion of the installer titled INSTALLATION TYPE (to the left of the installer) in this section there is a CUSTOMIZE button that allows you to view the plug-in types being installed.

    Make sure to check all the boxes for a full installation of EZDrummer 3.

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    rixa
    Moderator

    I HAVE NEW EMAIL ADDRESS

    CAN NOT ACCESS MY SUPERIOR DRUMER.

    warrenlathan001@gmail.com

     

    Please contact our support about this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
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Viewing 13 replies - 151 through 165 (of 365 total)

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