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[rixa]

We have been in contact with users who have the donotreply@toontrack.com address added to the blocked senders list in their email clients. Mostly users that use the Outlook web client, see the Microsoft support guide: https://support.microsoft.com/en-us/office/block-or-allow-junk-email-settings-48c9f6f7-2309-4f95-9a4d-de987e880e46

Your email client may have a similar block list, make sure that donotreply@toontrack.com is not marked as spam.

Rickard - Toontrack Music
Make music - it´s EZ!
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