product serial number

[GregThornton]

I have logged on, downloaded product manager, when I go...

I have logged on, downloaded product manager, when I go to register the product (ezdrummer) it asks for a serial number, this has never been provided.

I have logged on, downloaded product manager, when I go to register the product (ezdrummer) it asks for a serial number, this has never been provided.

1

Thanked by: spartan01

Topic

[jamesedpalina5]

I have logged on, downloaded product manager, when I go to register the product (ezdrummer3) it asks for a serial number, this has never been provided.

1

Thanked by: GarinT

[GarinT]

Hi !

 

Same thing for me, can’t use the trial vrsion, a serial number has to be provided… and I don’t have it. wtf ?

Operating system: Windows 11

[rixa]

jamesedpalina5 wrote:

I have logged on, downloaded product manager, when I go to register the product (ezdrummer3) it asks for a serial number, this has never been provided.

Have you previously had EZD2 installed, perhaps as a trial?
If so, you would need to delete the EZdrummer 2 Core Library from your computer.

The default path if you haven’t moved the libraries or chosen a custom install path is:
Macintosh HD > Library > Application Support > EZDrummer
C:\Program Files (x86)\Common Files\Toontrack\EZDrummer

Remove any folder that has a name starting with EZX2 from this location.

EZX2_EZdrummer2_Modern
EZX2_EZdrummer2_Vintage

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[ouassim]

me tooi mean i have the ezbass but can’t use it unless i have the serial number how to find it,?

 

 

[John]

Hi,

how did you buy it? You should have received a serial in an email from the store that sold you EZbass.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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