What is the phone number for support

[papa3cs]

I have searched and posted my question but I am...

I have searched and posted my question but I am getting no response. I need to talk to a human to get the installation code switched to Mac vs PC. Thank you

I have searched and posted my question but I am getting no response. I need to talk to a human to get the installation code switched to Mac vs PC. Thank you

Topic

[John]

Hi,

have you contacted Support via the ‘Contact Support’ button found at the bottom of every FAQ page?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[lrfagan]

I have. I’ve been waiting on a response since yesterday. Can’t you just cancel my order so I can reorder?

[Bri_14]

I purchased EZ Drummer three and downloaded the Program Manager. When I open Program manager and I put in my email address and password is says it is not right even though I have changed it several times. That means I cannot add the program to my DAW. This is extremely frustrating. Can you help me with this problem? I paid too much to not be able to use it. Thank you.

[Scott]

Bri_14 wrote:

I purchased EZ Drummer three and downloaded the Program Manager. When I open Program manager and I put in my email address and password is says it is not right even though I have changed it several times. That means I cannot add the program to my DAW. This is extremely frustrating. Can you help me with this problem? I paid too much to not be able to use it. Thank you.

If you’re having account issues, please contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Author]

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