Viktor
Moderator
ViktorHi,
When it comes to operational issues, please reach out to our support team and they’ll be happy to help!
Use the “Contact Support” button found at the bottom of any FAQ at toontrack.com/faq
ViktorHi,
It’ll be available tomorrow at 14:00 CET 👍
1
Thanked by: Roeland ScholsbergViktorHi Doug, Thanks for your message!
Yes you can set the EZdrummer 2 Mixer to Multichannel output and have the mixer channels go to different tracks in Reaper.
In this video you can see an example of how to do it: https://www.youtube.com/watch?v=EQ8rVgB8wzc
Viktorits really difficult to find how to contact support.
strange as I thought you should make it approachable…I am having problems checking out and purchasing a kit as the site won’t let me fill in my phone number, it says I am having an “Invalid international phone”
I tried all kinds of patterns for my phone number, isn’t there a way around this… ?
tnx
Our Web Team now asked that you refresh the page and try again, since they did find and fixed a glitch that might have been the cause of the phone number error you were having.
ViktorHi,
Please use the “Contact Support” button found at the bottom of any FAQ and our Support Team will help investigate!
https://www.toontrack.com/faq/what-is-happening-with-my-order/
1
Thanked by: HodSaridDrumsViktorHi Chris, Thanks for your message.
The prices you see at the bottom of the EZbass page at toontrack.com are the list prices for EZbass. We’ll have no Crossgrade from other products in the EZ line or intro pricing.
ViktorSorry, to hear.
That’s strange. Can’t seem to find anything under this e-mail address in the support inbox, but I’ve asked the support team to reach out to you.
Have a nice day!
1
Thanked by: JayXViktorHi Jay,
Thanks for your message and sorry to hear you’re having trouble reaching our support. They usually reply within 24 business hours.
We checked with them and can’t find any e-mails in the inbox from the e-mail address associated with your forum account. Did you send it from another address? Please let us know and we’ll try and track it down.
Ebay is not one of our official retailers and we cannot leave any guarantees regarding the particular seller you’d be purchasing from. Toontrack.com or one of our retailers (Thomann, Time+Space, Sweetwater etc) is what we would recommend.
1
Thanked by: JayXViktorHi,
Thanks for your message!
Yes, the core MIDI library is the same no matter which EZkeys piano you purchase. It covers lots of genres and if you’re interested in anything in particular you can check out the separate MIDI packs.
A great sounding versatile piano many choose as their first is the Studio Grand.
ViktorHi,
EZmix packs requires EZmix 2 to to work.
When you add the EZmix 2 plugin to a track in your DAW you can access all your expansion via the Browser in EZmix 2.
EZmix aren’t samples, but rather effects, signal chains and amp simulators to add to your audio or instrument tracks
ViktorHi,
Thanks for your message
When it comes to order related issues please contact our Support Team and they’ll be happy to help.
Follow this link and click the “Contact Support” button found at the bottom of any FAQ:
http://www.toontrack.com/faq/what-is-happening-with-my-order/
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