Scott
Moderator
Topics Started: 144
Replies Created: 11405
Has Thanked: 136
Been Thanked: 698
Email: scott@toontrack.com
I see EZD2, the Nashville EZX and Latin Percussion EZX in your account. I’m not sure if either of those was part of the deal. Please contact Toontrack directly via the Contact Support button in the FAQ below.
https://www.toontrack.com/faq/how-do-i-contact-support/
Scott Sibley - Toontrack
Technical Advisor
Once you’ve used 4 out of 4 authorizations, you contact Toontrack and they can free up authorization slots. No need to purchase it again.
Scott Sibley - Toontrack
Technical Advisor
All EZXs will show the minimum requirements on the product pages. All EZXs produced since EZD2 was released require at least EZD2 to run.
Scott Sibley - Toontrack
Technical Advisor
Please update to the latest version. 2.1.8.
Scott Sibley - Toontrack
Technical Advisor
I’ve received confirmation that they are currently working on the orders that are hung in processing.
Scott Sibley - Toontrack
Technical Advisor
Many of us already have. There’s a mass issue happening with the web shop.
Someone on your side needs to look into this. We’ve been left hanging for a few hours now.
jord
- This post was modified 5 years, 3 months ago by Bear-Faced Cow.
I’ve contacted Toontrack and let them know of problems. Not sure what else I can do.
Scott Sibley - Toontrack
Technical Advisor
1
Thanked by: Bear-Faced CowIn the Mixer Menu. Stereo Reverse Mixer. See this section of the S3 Manual.
https://www.toontrack.com/manual/suerior-drummer-3/5/5-1-mixer-tab-header-bar
Scott Sibley - Toontrack
Technical Advisor
1
Thanked by: wheresthedugFor Webshop issues, please contact Toontrack Support directly via the Contact Support button in the FAQ below.
https://www.toontrack.com/faq/how-do-i-contact-support/
Scott Sibley - Toontrack
Technical Advisor
I read that the Americana EZX Expansion kit has brushes, but I can’t find them.
Could someone help me locate them? (Yes I’m a total noobie)
Reply To: Which EZX expansion contains brushes? version: 2.1.8
Operating system: Windows 10
Should be in the Orange Preset Menu under the Americana EZX.
Scott Sibley - Toontrack
Technical Advisor
For Webshop order issues, please contact Toontrack Support directly via the Contact Support button in the FAQ below.
https://www.toontrack.com/faq/how-do-i-contact-support/
Scott Sibley - Toontrack
Technical Advisor
You can contact Toontrack directly via the Contact Support button in the FAQ below.
https://www.toontrack.com/faq/how-do-i-contact-support/
Scott Sibley - Toontrack
Technical Advisor
Only a handful of EZX work with EZD1. Each EZX product page lists of its compatible with EZD1 or EZD2.
Scott Sibley - Toontrack
Technical Advisor
Looks like he’s using a discontinued S2 preset pack.
Scott Sibley - Toontrack
Technical Advisor
What is the big drum pack you are referring to?
Scott Sibley - Toontrack
Technical Advisor
Time Signature info isn’t transferred from DAW to a plugin. You can manually add them in the EZbass Song Track so they can correspond to changes in the DAW.
See this section of the EZBass manual.
https://www.toontrack.com/manual/ezbass/5/#5-4-the-timeline
Scott Sibley - Toontrack
Technical Advisor
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