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[Scott Eshleman]

Just wondering why would you want to wait to redeem the product code?
Redeeming the code does not require that the product be downloaded or installed immediately thereafter…

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Thanked by: Shootie

[Scott Eshleman]

This tidbit might of use to you.
Section 4.4 of the SuperiorDrummer3 User Manual will illustrate the RESULTS portion of the Grooves tab.
https://www.toontrack.com/manual/superior-drummer-3/4/4-4-the-results-section

The last discussion within Section 4.4 is that of the [Groove Parts] area of the RESULTS
and speaks to enabling the user to isolate or remove different instruments making up the selected groove.

1

Thanked by: Joe

[Scott Eshleman]

https://www.toontrack.com/faq/transfer-of-license-and-multiple-installs-important-information/

[Scott Eshleman]

I wouldn’t know why not…   I am.  A lot of former EZDrummer1 users are.
You will likely be prompted to install updates for your EZD1 sound libraries & MIDI.
Tip: Do not uninstall EZDrummer1. Doing so will very likely remove your sound libraries as well.
Simply install EZDrummer2 over top of your existing EZD1 implementation. EZD2 will replace EZD1.

1

Thanked by: Pekka Pajala

[Scott Eshleman]

I very recently moved all of my EZ libraries (EZKeys, EZBass & EZDrummer2) to an external drive.
EZDrummer2 & EZBass were recognized by the Product Manager simply by browsing to the new library location within the product itself when prompted. (I had to move them first & delete them from the old location.)

Following the same procedure within EZKeys did not seem to affect the same response.
My solution was to download and install one of my previously installed EZKeys libraries
(even though I had already installed & moved it to the new location).

This effectively seemed to affect the change for ALL of my other EZKeys library expansions & MIDI expansions.

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Thanked by: der_Gogo

[Scott Eshleman]

Ratu Cakobau wrote:

i bought the toontackEZX-reggae…. during the process of registering …. message came up stating ..need to upgrade toontrack software to th e latest version before installing

I need help please >>

The Product Description page for the Reggae EZX states (link):
SYSTEM REQUIREMENTS.
1.2 GB of free hard disk space, 2 GB RAM.
A working EZdrummer 2 or a Superior Drummer 2.4 (or above) installation.

• The Reggae EZX is an expansion library for EZDrummer2, SuperiorDrummer2 and/or SuperiorDrummer3.
• What version of EZDrummer2, SuperiorDrummer2 and/or SuperiorDrummer3 are you running?
• Does Product Manager show there is an update available for EZDrummer or SuperiorDrummer?
  If so, have you run the update?

[Scott Eshleman]

Among the features found in EZDrummer2, the [SEARCH] tab has the means to preview
all of the individual grooves contained in any Toontrack MIDI pack sold in the Toontrack Web Shop.

Show Web Shop MIDI

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Thanked by: Tenniseme

[Scott Eshleman]

jaywretched wrote:

did i only get part of the kit because i...

did i only get part of the kit because i bought it on sale?

Reply To: Just bought the Metal! ezx and it only shows like 3 options for kits… version: 2.2.2
Operating system: Windows 10

did i only get part of the kit because i bought it on sale?

Reply To: Just bought the Metal! ezx and it only shows like 3 options for kits… version: 2.2.2
Operating system: Windows 10

Nope.
Please check out page 13 of the EZDrummer User Guide
to visualize (and locate) the [Kits] button on the Instrument Selection Menu.
“The Kits button opens a menu where you can select between the Kit Presets
available for the current Library Preset.”

EZdrummer-Operation-Manual-page-13

[Scott Eshleman]

BEST ANSWER

It appears that one of the error messages shown in your screenshot
suggests that a complete reinstall of DFH may be in order.

It appears that one of the error messages shown in your screenshot
suggests that a complete reinstall of DFH may be in order.

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Thanked by: Thorsten Streit

[Scott Eshleman]

not a GarageBand user but,
a response on the Apple Discussion Forum mentioned that
“you have to enable them in the GarageBand >
Preferences > Audio/Midi tab:
Enable the checkmark “Enable Audio Units“.

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Thanked by: wheeler

[Scott Eshleman]

duplicate what?

[Scott Eshleman]

While not phone support, if you’re opposed to getting help here on the forum,
you can submit a Support Ticket via the [Contact Support] button.

According to Toontrack’s FAQ,
The “contact support” button can be found at the bottom of each FAQ answer.

example:
faq/how-do-i-contact-support/

• This post was modified 4 years, 3 months ago by Scott Eshleman.

[Scott Eshleman]

Sounds like you are clicking the hyperlink to the FAQ/Contact Support page that appears at the bottom of EVERY page on the website.

You’ll want to click the [Contact Support] button that appears just below “Did you find this page helpful?” that appears at the bottom of EVERY FAQ. Doing so will present a pop-up Support form to fill out… (shown below)

Hope this helps.

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Thanked by: ohnow

[Scott Eshleman]

While I’m sure that Toontrack would prefer that everyone TRY to use the Product Manager, if you can,
the original web-access version of “My Products” is currently still available, for the time-being.

https://www.toontrack.com/my-products/

[Scott Eshleman]

When a MIDI pack duplicates the MIDI included with an EZX expansion library,
the product description page for each specific MIDI pack will note as much.

Check out these product description page for examples:

“Please note that this is the same MIDI as included in the The Blues EZX.”

“Please note that this is the same MIDI as included in the The Metal Foundry SDX.”

“Please note that this is the same MIDI as included in the Indiependent SDX.”

“Please note that this is the same MIDI as included in the The Progressive Foundry SDX.”

[Author]

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