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[rixa]

We will forward your request to our development team for consideration.
While we cannot guarantee if or when it might be implemented, we always value user input when improving our products.
Thank you for sharing your suggestion!

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Hi Ryan,

We can see that you have two products registered to your account:

EZmix 3 – This is a versatile multi-effect plug-in designed for mixing and mastering. It can be used on individual tracks or the master bus in your DAW to quickly shape your sound. EZmix 3 also includes amp and effect simulation presets for guitars and other instruments

Classic Rock Organ EZkeys MIDI – This is a MIDI expansion pack for EZkeys, designed to work with EZkeys software (preferably EZkeys 2 with the Session Organ EKX). The MIDI pack itself does not generate sound and requires EZkeys to play the included MIDI patterns.

If you need further assistance, please reach out to our support team directly.

You can contact support by clicking the Contact Support button at the bottom of any FAQ on our site: https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Some DAWs do not allow to drag/drop or copy/paste from the host to a plug-in. This is a limitation set in the DAW and not the plug-in.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Filippo Rebellato wrote:

update: actually I was not able to change the email address to my account…. please tell me what to do 🙂

thanks

I will ask our support team to contact you directly regarding this.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

We couldn’t find any emails from your email address. Are you using the ‘Contact Support’ button at the bottom of any FAQ on our site? You can find it here: https://www.toontrack.com/faq/how-do-i-contact-support/

You can change your email, log in at toontrack.com using your Toontrack account, go to My Account > My Info and then the Account Details tab.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 7 months, 2 weeks ago by rixa.

[rixa]

Daniel wrote:

Wow, I can’t believe how many products I’ve purchased from Toontrack, yet now I can’t use Superior Drummer 2 and I have to buy a full version of 3 rather than get a discounted upgrade? Geesh. A good way to make angry customers.

Since you have EZdrummer 2 Upgrade registered to your account, you qualify for the discounted Crossgrade version of SD3.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Please contact our support directly regarding this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[Author]

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