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[rixa]

analog missionary wrote:

I’m having the same issue with the download of “Real to Reel”.  ‘…has stopped. The remote file size is not what it is expected to be.”

I’ve tried to “Refresh product list” and restarted the download again.   Restarted my computer many times.    Same thing.

Any ideas?   Thanks!

Operating system: macOS Sequoia (15)

We can see that our support team has replied to your email regarding this.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
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[rixa]

If you still have the EZD3 libraries installed, you need to remove them after the trial ends or else SD3 will ask you to authorize the EZD3 libraries.

Remove the EZX3_EZdrummer3_BrightRoom, EZX3_EZdrummer3_MainRoom, and EZX3_EZdrummer3_TightRoom folders from your EZdrummer libraries path.

The default path, if you haven’t moved the libraries or chosen a custom install path, is
Macintosh HD > Library > Application Support > EZDrummer on Mac
C:\Program Files (x86)\Common Files\Toontrack\EZDrummer on PC.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 8 months, 2 weeks ago by rixa.

2

Thanked by: Matthijs Heezen and Brad

[rixa]

DJ Astrofreq wrote:

SD3 is great, but I’m really hoping for some more self generating drums. I wish that all or any parts of the kit could be randomized every measure, to give an improvised feel instead of midi drum parts.

I would even love a randomize button just to spit out completely unorthodox drum parts.  Lock in parts that work, but keep randomizing other parts. Or maybe have one or two parts (kick, snare) that are a pattern, but randomize everything else.  Lock in each part until you generate something that no midi drum pack would throw at you.

Don’t get me wrong, I love SD3, but it seems rather uninspired at times. It would be nice if there were some experimental aspects to it.

• The post has been modified 8 months, 2 weeks ago by DJ Astrofreq"> 2 times, last modified 8 months, 2 weeks ago by DJ Astrofreq.

Post all your feature requests, or workflow improvements you would like to see in Superior Drummer 4 in this thread: https://www.toontrack.com/forums/topic/superior-drummer-4-wish-list/?view=all

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

3

Thanked by: Scott Eshleman, Brad and Jordan Chilcott

[rixa]

In this case, try reinstalling EZD3 first from the Product Manager application.
Also, install any updates available.

The Product Manager can be downloaded at this link:
http://www.toontrack.com/product-manager/

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 8 months, 3 weeks ago by rixa.

[rixa]

lsaman wrote:

Hi, I recently had to reinstall all my Toontrack software,...

Hi,
I recently had to reinstall all my Toontrack software, which was a very tedious task. I was prompted to enter my iMac password for each individual software component. Is there a faster and more efficient way to handle this process?
Thank you,

Hi,
I recently had to reinstall all my Toontrack software, which was a very tedious task. I was prompted to enter my iMac password for each individual software component. Is there a faster and more efficient way to handle this process?
Thank you,

At the moment, it is not possible to bulk install Toontrack products via the Product Manager, which is why you were prompted for your iMac password with each individual installation. This has been added as a feature request for future updates of the Product Manager. At this time, however, we do not have any information on if or when it will be implemented.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Scott Eshleman

[rixa]

jeffneill wrote:

I am having the same issue. I downloaded the Core Library and only 3 drum kits are showing up.

Reply To: EZ Drummer 3 expansions not showing up anywhere version: 3.1.0
Operating system: Windows 11

The kits are divided between the different sound library “rooms”.

 

 

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Mike9Flora wrote:

Does the Retro Soul midi pack include the 5 sounds...

Does the Retro Soul midi pack include the 5 sounds as previewed in the advert for Retro Soul which includes organ sounds, or just a piano sound.?   (I have just purchased this pack)

Operating system: Windows 11

Does the Retro Soul midi pack include the 5 sounds as previewed in the advert for Retro Soul which includes organ sounds, or just a piano sound.?   (I have just purchased this pack)

Operating system: Windows 11

EZkeys MIDI packs do not contain sounds, only MIDI files. Any audio or video demos on this page portray examples of the MIDI played back by EZkeys and EKX expansions.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Jotown wrote:

I completely agree about the lack of support.

I have used Superior Drummer 3 for years, and recently purchased EZKeys 2 and EZBass. I am completely lost with both of these programs.

I am a stroke survivor and I have come a long way back to re-learning my DAW and making music again. I hired a tutor a couple of years ago to help me re-learn Cubase and I have put a lot of effort into writing and recording music again. To have no way to contact Toontrack to even get a referral to a tutor – who I would gladly pay – to help me learn how to use these amazing tools is beyond frustrating.

I really don’t know what to do at this point.

That your company would go through such meticulous detail to create these products, yet have no real – even paid – customer support to help the end user learn them, is mind boggling to me. What good are great tools when there is no support in learning them?

I have spent two days on this and I’m getting nowhere.

Very disappointed customer here.

J Slanda

Toontrack does not currently offer any private lessons or one-on-one training in using our software. However, if you are looking for personal instruction, we can recommend Shootie School (https://shootieschool.com/) as a third-party service that offers tailored lessons for Toontrack products.

In addition, there are plenty of free tutorials on YouTube covering EZbass, EZkeys, and our other products. These can be a great starting point and are available at your convenience.

If you need technical support regarding our software, You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 10 months ago by rixa.

[rixa]

What happens if you “Save Copy In…” (without copying audio or choosing a new location, simply saving a fresh session file in the same folder)?
This action appeared to reset something in the session and resolved the behavior for another user.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

At this time, Superior Drummer 3 does not include an option to switch between light and dark themes. There isn’t a built-in setting to adjust the brightness or choose a light mode.

The best way to suggest new products or to leave feedback on current products is by posting your suggestions in the Support Forum via the Customer Service > Requests and Feedback section, as the Toontrack development team browses this section often.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Scott Eshleman

[rixa]

Thank you for reporting this.
We will forward this to our programmers.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

The latest official release available in the Toontrack Product Manager for EZdrummer 2 supports up to macOS 14, and for Superior Drummer 2, up to macOS 10.13.

Superior Drummer 2 may still run on later versions of macOS, but we cannot guarantee compatibility, as it has not been updated or tested beyond macOS 10.13.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

We can see that you have Superior Drummer 2 registered to your account.

Superior Drummer 2, as well as EZdrummer 1 and 2, have been discontinued for some time and are no longer being updated. As a result, these products are not compatible with macOS 15 Sequoia and will not install or function properly on that operating system.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

We will forward this to our development team, and hopefully, this will be fixed in a future update.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Toontrack allows up to two active authorizations at a time, with a maximum of four total authorizations before a reset is required. This means you can have your Toontrack product installed and authorized on two computers simultaneously.

If you require more than two active authorizations, you would need to purchase an additional serial number, in other words, an additional copy of the product.

Rickard – Toontrack Music
Make music – it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Shootie

[Author]

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