product serial number

[GregThornton]

I have logged on, downloaded product manager, when I go...

I have logged on, downloaded product manager, when I go to register the product (ezdrummer) it asks for a serial number, this has never been provided.

I have logged on, downloaded product manager, when I go to register the product (ezdrummer) it asks for a serial number, this has never been provided.

1

Thanked by: spartan01

Topic

[bocidrummer]

Hi,

I  started the free trial option for the EZ drummer 3 two days ago, but at the activation proces, program ask me for the serial number of product.

I couldn’t find it anywere at Toontrack tools menager or else.

Could you please send to me by e-mail?

Regards,

B.

Operating system: Windows 10

[luciano151]

I am having the same issue. I purchased two products from you. The drum and bass software. I followed the directions. Downloaded the Manager. It says I need to register the product. I can’t because there are no serial numbers. I bought the software directly from you, so I don’t know why it does not just automatically register. I looked for all emails from you in my registered account, luciano.leon.music@gmail.com and spam folder. There is only one email asking to download manager. I don’t see any invoice or any trace of serial numbers anywhere. There are no other emails. Please send my the seriel numbers to my registered email, luciano.leon.music@gmail.com and to be on the safe side, my regular email. strobers@gmail.com

I really want to get started with this new software. Please send ASAP. Thank you.

 

Luciano Leon

luciano.leon.photography

Operating system: macOS Tahoe (26)

[Scott]

luciano151 wrote:

I am having the same issue. I purchased two products from you. The drum and bass software. I followed the directions. Downloaded the Manager. It says I need to register the product. I can’t because there are no serial numbers. I bought the software directly from you, so I don’t know why it does not just automatically register. I looked for all emails from you in my registered account, luciano.leon.music@gmail.com and spam folder. There is only one email asking to download manager. I don’t see any invoice or any trace of serial numbers anywhere. There are no other emails. Please send my the seriel numbers to my registered email, luciano.leon.music@gmail.com and to be on the safe side, my regular email. strobers@gmail.com

I really want to get started with this new software. Please send ASAP. Thank you.

 

Luciano Leon

luciano.leon.photography

Operating system: macOS Tahoe (26)

For Webshop order issues please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Author]

Replies