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[Scott]

dave simmons wrote:

I put the sounds on a external drive and now I cannot see the files why?:

You say “put”. Did that mean you downloaded them and ran the installers or just downloaded them? If you ran the installers for all 5 separate S3 install packages and open S3, they should load the library. If not, you can manually set the path as outlined in the manual here:

https://www.toontrack.com/manual/superior-drummer-3/9/9-3-settings-2/9-3-5-libraries-settings-tab

Scott Sibley - Toontrack
Technical Advisor

[Scott]

rimburt2112 wrote:

hi guys I have just bought Superior Drummer S2.0 off my mate who dose not need it anymore, I have all 5 discs and the serial No,s, when I go to put them in to activaste the program it wont let me can you help me?

 

Brian

 

ps I do have a count with you.

Your friend will need to contact Toontrack and follow the license transfer steps in the FAQ below.

https://www.toontrack.com/faq/transfer-of-license-and-multiple-installs-important-information/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

BEST ANSWER

Yes. It’s a known bug and will be fixed in the next update. Release as soon a possible.

Scott Sibley - Toontrack
Technical Advisor

Yes. It’s a known bug and will be fixed in the next update. Release as soon a possible.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Fabio Sparagna

[Scott]

There is a known bug with cc curves that will be fixed in the next update with a released date of asap.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Tdragon wrote:

Hello,

I have a few different Toontrack products, which aren’t showing up in Reaper. I have all 64-bit. When I open each in stand alone, they are all in C\Program Files\VSTPlugins\Toontrack\EZkeys.dll. The same for EZDrummer . Should I install them into a separate folder from the VST Plugins?

When  I set these paths in Reaper in Options/Preferences and Edit Path list. I hit apply, and try Insert virtual instrument on new track, No Toontrack items show up.

Thanks for any help.

Operating system: Windows 10

Are you including the .dll in the path or just that Toontrack folder? Have you quit Reaper and relaunched it? Or rebooted the computer?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

What is the Audio Device setting set to?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

gadge wrote:

As a new person to recording in a DAW and a customer to Toontrack software, and not being able to easily contact someone to discuss ANYTHING with is a deal breakers for the future. I wish I would have known … they are getting NO MORE of my money and only a bad rap to anyone who will listen. Their bearded cool guy spokesman is talking out of the side of his neck about how great this company is. Phooey!

I own the below items but am having issues with them showing up in Studio One. Anyone?

EZ Bass
Upright EBX
Acoustic Songwriter EZ Bass MIDI
EZ Drummer 2
Acoustic Songwriter EZ Keys MIDI
EZ Keys
Acoustic Songwriter Grooves MIDI
EZ Mix 2

Operating system: Windows 10

I see EZbass. Any expansions will show in the instrument itself either in the library drop-down menu or in the EZbass Grooves tab.

I see EZD2 also. Any drum MIDI will also show in the EZD2 Grooves Browser.

You should see EZkeys listed unless it was installed in a location that Studio One is set to find it. Open the EZkeys standalone and check the Help Menu and make note of the plugin path. Make sure that path is set in the Studio One preferences.

You won’t see EZmix2 in your Instrument list because it’s an effect and not an instrument.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Does EZD2 run in standalone? If so, open EZD2  in standalone and check the path to the plugin from the “?” Menu. Make sure that path is added to the plugin paths settings in Reaper.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Charles_57 wrote:

Hi can you please help me with an authorization code  under the following computer id:3CRQ3_K6PUU_C98.

Can I please get a code through this email address.,charlesstephenngulube@gmail.com. Thank you .

You have no products registered to your account. Please download the Toontrack Product Manager, register your product, and authorize there.

https://www.toontrack.com/product-manager/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Please contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

If the MIDI (drums, keyboard, bass) is available in more than one product, it is stated as so. If it’s not indicated, then it isn’t.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Did the .dll get moved or copied since it was first installed?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Control-click if I’m not mistaken. I don’t use Mac so I can’t confirm.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

JB Paz wrote:

Hi, just bought my new laptop for recording. unfortunately, I can’t authorize it anymore. can you remove authorization on my previous devices? Thank you!

You have 2 active authorizations. Remove one of them and you should then be able to authorize your new computer.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Right-click on the block you want to copy and select Copy. Set your cursor on the timeline position in the EZkeys Song Track where you want to paste and Right-click and select Paste.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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