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Viewing 5 replies - 556 through 570 (of 8,916 total)
  • Scott
    Moderator

    The Monster MIDI packs are unique MIDI that aren’t from any other MIDI packs.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    The minimum system requirements is 4 GB RAM (8 GB RAM or more recommended).

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    There is a captcha bug that does not allow me to send a message to support. I typed up a message 3 different times before giving up, I paid for a product and received nothing. Seems strange. Now I have to wait almost a month to get a refund through paypal when I would really just like the product…

    Can you give more info about your issue? I can take a guess though. You purchased 2 Toontrack MIDI packs that require a Toontrack drum sampler.

    On the MIDI drum product pages:

    “Works with EZdrummer, EZdrummer 2, EZdrummer 3, Superior Drummer 2 and Superior Drummer 3.”

    I don’t see any of those required products registered to your account. If you’d like to request a refund, let me know and I can forward to support. Or perhaps you want to purchase one of the samplers.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    Unfortunately forum techs don’t have a timeline for releases. And if we did, we are under an NDA to prevent us from divulging release dates.

    I know I know. That’s a terrible answer because everyone what’s to know when everything will be released before a company announces things, but it’s the only answer we on a forum can give.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    Support can be reached via the link above. Fill out the webform and they will get back to you via email.

    Scott Sibley - Toontrack
    Technical Advisor

Viewing 5 replies - 556 through 570 (of 8,916 total)

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