33

[Scott]

ihoypoyh wrote:

that’s interesting, it works well in garageband but in reaper it gives the latency problems described

Try to Record Arm the track that EZD is on. That could make a big difference.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

jstone wrote:

I need the new software update asap  stonebalifo711@gmail.com

Operating system: Windows 10

What product are you updating? Can you provide more detail please?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Earl Yap wrote:

Good day Toontrack!

I have the same issue, I purchased in 2017 but couldn’t locate the invoice nor any other details, except for the credit payment history only ;(
I’m also on a different laptop now and a lot of things happen in between, perhaps someone can help me with this issue?

Hope to hear from you guys!
Thanks a lot!

Please contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

User requests are best added here:

https://www.toontrack.com/forums/forum/customer-service/requests-and-feedback/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

John Staples wrote:

I wish EVERY EZX and drum midi pack (and ALL add-ons) was marked more clearly. Sometimes I see where it says this IS included in an EZX and sometimes it says it IS NOT. And then sometimes there is no statement about this at all.

I can tell you this uncertainty causes me to pause or simply not purchase add-ons because I don’t want to buy something twice. Please use a standard statement and put it on every add-on. Thanks!

• The post has been modified 2 years, 11 months ago by John Staples
  2 years, 11 months ago by John Staples
  2 years, 11 months ago by John Staples"> 4 times, last modified 2 years, 11 months ago by John Staples.

In terms of the Toontrack drum MIDI, yes, some drum MIDI packs are also included in EZXs. It clearly states if it is. If it doesn’t state it, the MIDI is unique.

For example,

Please note that this is the same MIDI as included in the Americana EZX

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: d gav

[Scott]

d gav wrote:

Hello, could we get a little more clarification as to whether the EXBass MIDI packs contain content that is in expansion packs or whether its separate and distinct from the MIDI grooves that are contained in the expansion packs. I compiled a list of products and release dates to try to get a better idea of what is going on. It seems products releases prior to 2022 just contain a general wording and products release 2022 onwards have more detail.

In particular, for myself as a EXBass user, I am curious whether if I buy an expansion such as Gospel or Classic Rock, it will contain the MIDI content of the EXBass MIDI packs Basic Rock and Traditional Gospel?

I am attaching a brief sample of what I mean.

All of the EZbass MIDI packs contain unique MIDI that is not contained in any EBX or other MIDI pack.

What Toontrack means by “made in tandem” is “cross product” creation. IOW, those packs mentioned are EZdrummer MIDI and EZkeys MIDI packs and that the corresponding EZbass MIDI pack was made in tandem with them.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: d gav

[Scott]

The Toontrack license is a single user license. One user, 2 active authorizations at one time. 4 total that can be changed by the user for machine changes. The authorization system automatically deletes the oldest inactive authorizations over time so some users won’t run out of authorizations but if that happens, users can contact Toontrack Support and we can free up authorization slots.

If you need more than the 2 concurrent authorizations you would need to purchase more licenses.

BTW, IK Multimedia has a similar single user EULA that allows for 3 concurrent authorizations provided that they aren’t used simultaneously.

Scott Sibley - Toontrack
Technical Advisor

[Author]

Replies