Scott
Moderator
Topics Started: 144
Replies Created: 11347
Has Thanked: 136
Been Thanked: 666
Email: scott@toontrack.com
ScottAs far as I know the Decades SDX was only recorded with 1 microphone on the kick drum. A single D12.
Scott Sibley - Toontrack
Technical Advisor
ScottI purchased EZ Drummer three and downloaded the Program Manager. When I open Program manager and I put in my email address and password is says it is not right even though I have changed it several times. That means I cannot add the program to my DAW. This is extremely frustrating. Can you help me with this problem? I paid too much to not be able to use it. Thank you.
If you’re having account issues, please contact Toontrack Support directly via the Contact Support button in the FAQ below.
https://www.toontrack.com/faq/how-do-i-contact-support/
Scott Sibley - Toontrack
Technical Advisor
ScottI also changed laptops several times. Today I installeer all products on my new laptop and only superior drummer fails to authorize. I have deleted all authorizations. Could you please solve the problem? My account is m.zondag@kpnmail.nl
Operating system: macOS Sequoia (15)
I’ve removed all inactive authorizations. You should be all set.
Scott Sibley - Toontrack
Technical Advisor
Scottwheni installed the trial verson im stuck with the sound library issue even after i paid for the full version kindly fix soon
Please give more details.
Have you installed via the Toontrack Product Manager? Have you installed both the EZD3 product as well as the Sound Library? Do you get errors from EZD3 at startup? If so please post screenshots of the errors.
In addition, as with any computer related support issue, please provide computer specs details.
Scott Sibley - Toontrack
Technical Advisor
ScottIf you purchased as a guest, what email did you use when purchasing? You can’t purchase, even as a guest, without providing an email address.
Did you get any email with order details? If so, did you get a serial number to register to your account?
Scott Sibley - Toontrack
Technical Advisor
ScottI do not see any order from our side associated with your forum email. Having said that, if you’ve submitted a support ticket, they will get back to you ASAP and resolve any issues.
Scott Sibley - Toontrack
Technical Advisor
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