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[rixa]

David Olivas wrote:

When I select the PayPal option at checkout, the green “Place Order” button disappears. I am being forced to use Swedbank or is it just a glitch?

You should be able to purchase using PayPal.
Have you cleared your browser’s cache and/or tried a different browser?

If you are still having problems with this, please contact our support. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

DJ Astrofreq wrote:

Does this forum not allow to edit a post that...

Does this forum not allow to edit a post that we made before? I’m trying to update threads I started, but the edit button disappears.

Does this forum not allow to edit a post that we made before? I’m trying to update threads I started, but the edit button disappears.

This should now work, you might need to log out and log in again.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Rogelio Weelkly Rose wrote:

Hi i purchase the Ez Drummer 3 today online and the did not provide any serial number to register the software, could someone please help.

Please contact our support about this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Daniel Dekker wrote:

Is there any update on this issue?

I still am unable to log in via my PC and my Laptop that I use for music production.

• I am able to log in to the website with the same credentials without any issue.
• I tried reinstalling the application but the problem persists.
• Checked if Toontrack Product Manager is not blocked by the firewall.
• Event log of Windows shows nothing out of the ordinary in regards to the Toontrack Product Manager.
• There are no proxies defined in the Options.
• The Product Manager’s Error log shows nothing.

Operating system: Windows 10

• This post was modified 1 year, 1 month ago by Daniel Dekker.
  Reason: Added OS

In this case, log in to the website and change your password, try one without special characters and see if that works.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

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