5

[rixa]

Just to help narrow things down:

Is everything offset, or just specific instruments?

Is the tempo incorrect, or are parts simply drifting out of sync over time?

Are the exported files consistently out of time by the same amount, or is it varying?

Does the issue happen with both new and archived projects, even those that used to export correctly?

Does this happen if you use the standalone application to bounce the project and not the plug-in?

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Bevan Bezaire

[rixa]

The new updates require Windows 10.
Yes, the previous 3.0.6 version will still be available for download in the Product Manager application.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Like the original, our organ is not velocity-sensitive, instead, it uses “expression” for dynamics. This means that you can not set the velocity of the organ by using the Keys slider.

You can find the manual for The Session Organ EKX here: https://www.toontrack.com/manual/session-organ-ekx/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Log in with your old account and at the top right, click “My Account” > “My Info” > “Account Details”.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

If you click “Show Details” under the product in the Product Manager, you can download the installer again. Then, click the drop-down menu to the right and select install.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Scott Eshleman

[rixa]

If you have EZmix 2 registered to your account, you qualify for the discounted Upgrade version of EZmix 3.
The Upgrade version is the same as the Regular version in the form of functions and content.

The only difference will be if you want to transfer the license in the future, then the recipient needs to have a qualifying product already registered to their account before the transfer (or you also need to transfer your EZmix 2 license).

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Giorgos Georgas

[rixa]

Yes, you will still have your EZD2 license, and you can have both installed at the same time. They are different software.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Scott Eshleman

[rixa]

Hej Claes,

Vänligen kontakta vår support direkt angående detta och beskriv ditt problem så detaljerat som möjligt.
Du kan nå supporten via knappen “Contact Support” längst ner på alla FAQ-sidor på vår webbplats:
https://www.toontrack.com/faq/how-do-i-contact-support/

Observera att vår support är utspridd på olika platser i världen, så du kommer att få svar på engelska.

–

Hi Claes,

Please contact our support team directly regarding this and describe your issue in as much detail as possible.
You can reach support via the “Contact Support” button at the bottom of any FAQ page on our site:
https://www.toontrack.com/faq/how-do-i-contact-support/

Please note that our support team is located in different parts of the world, so you will receive a response in English.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 3 times, last modified 8 months, 1 week ago by rixa.

[rixa]

Klaus Moeller wrote:

Allright, thank you.

The Table of Contents should now also be included in the PDF version of the manual.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 8 months, 1 week ago by rixa.

[rixa]

hyunji kim wrote:

Thank you so much!!!!!!!

Do you happen to have an email address for the support team?

You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Klaus Moeller wrote:

No TOC in the PDF file I downloaded because there is no direct access to the manual

from the help menu in EZD3.without logging in.

Cheers

Ah okay!

We will ask the web team if it is possible to add the ToC to the PDF version as well.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Klaus Moeller wrote:

I would suggest a table of contents at the beginning...

I would suggest a table of contents at the beginning of the manual, it would be very helpful with 173 pages.

I would suggest a table of contents at the beginning of the manual, it would be very helpful with 173 pages.

Where are you looking?
https://www.toontrack.com/manual/ezdrummer-3/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

This is now fixed.

You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

You should now be able to contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Mike Frank wrote:

Actually,

I think I might’ve found the issue.   My subscription started with EZ Drummer “regular.”  I then upgraded to Superior 2.0 so my download is an crossgrade.

My EZ Drummer won’t install.  It says the installation failed because there is no software to install after many times downloading it.

So, I think my issue is EZ Drummer isn’t installed, but I can’t figure out how to install it because when I do, every time it says it failed because there is no software to install.

 

 

EZdrummer 1 and Superior Drummer 2 have been discontinued for some time now and are no longer being updated.
They are not fully compatible with macOS Sequoia and may not install or function properly.

In this case, we recommend either downgrading your macOS to an earlier version or upgrading your software to EZdrummer 3 or Superior Drummer 3.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 8 months, 2 weeks ago by rixa.

[Author]

Replies