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[Petter Adsten]

Hi Pbj94,

 

Our support team has reached out to you via email to continue the troubleshooting, please let us know if you haven’t received the email.

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Hi,

 

The Unsubscribe link does take you to a blank page at first and you will be presented with the following message in the attached image after a few seconds, please wait for the message to appear to confirm that you have been unsubscribed.

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Hi Pbj94,

 

I just tested the Audio Sender VST now in Reaper on Windows 11 and it loaded and I was able to record into the audio tracker.

 

I noticed that Reaper automatically filters Plug-ins for Instruments or VSTi when I try adding Audio Sender via the FX button on an audio track after I have added EZbass to an instrument track. Do you see all of your Plug-ins in the list when you try to add a VST? Is the All Plugins filter selected in the filter box to the left?

 

You mention “…Reaper simply states that it is unable to read the Audio Tracker VST…” is that an error message that you are getting? If so, when are you getting that error message and is that the exact error message?

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Hi Pbj94,

 

What DAW are you using and how are you trying to insert the Plug-In? We are still testing on Windows 11 but in the tests so far, Toontrack Audio Sender has worked as expected.

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Hi Tyn,

We have recently noticed a problem like in the EZbass core MIDI library and our programming team is working to implement a fix for the next EZbass Software and Sound Library updates.

We will notify our programming team about this MIDI in particular in case it needs to be looked at separately.

Petter Adsten - Toontrack
Support & Betatesting

• This post was modified 4 years, 1 month ago by Petter Adsten.

1

Thanked by: Tyn Smit

[Petter Adsten]

Hi Martin,

 

That sounds like an okay download speed, but it of course depends on your connection.

 

Please note that Product Manager is displaying download speeds in MB/s and not Mbit/s or Mbps like often displayed when measuring speeds or as advertised by Internet Service Providers. 2.2MB/s ≈ 18 Mbit/s which is not that uncommon if you are connected via 2.4GHz WiFi for example.

 

What speeds are you getting if you run a speedtest?

https://www.speedtest.net/

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

BEST ANSWER

Hi Naweed,

 

AOR Ballad Grooves should also be able to be installed by the Product Manager application.

 

The installer for AOR Ballad Grooves that is downloaded in the .DMG archive is still 32-Bit and will not run on Big Sur, but if you use the Install Product button in Product Manager it should launch the installer even on Big Sur.

 

Petter Adsten - Toontrack
Support & Betatesting

Hi Naweed,

 

AOR Ballad Grooves should also be able to be installed by the Product Manager application.

 

The installer for AOR Ballad Grooves that is downloaded in the .DMG archive is still 32-Bit and will not run on Big Sur, but if you use the Install Product button in Product Manager it should launch the installer even on Big Sur.

 

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

Eric.Hallman wrote:

Hey @Toontrack I’m having what sounds like the same issue. I’ve uninstalled ezdrummer using an uninstallation program that deletes all associated files. I’ve manually searched all my drives and deleted any folder that contained ezdrummer data and cleaned the registry so I can have the cleanest reinstall. The download manager shows nothing is installed but I keep getting an error another version is currently installed.

Operating system: Windows 10

Hi Eric,

That looks like a Windows error message that may be fixed with Microsofts own troubleshooting tools. The uninstallation program that you used may have missed registry keys.

We always recommend that you use Windows Add/Remove programs when you want to uninstall Toontrack software.

Take a look at the Microsoft information page below:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Petter Adsten - Toontrack
Support & Betatesting

[Petter Adsten]

BEST ANSWER

Hi,

Pasting the reply to: https://www.toontrack.com/forums/topic/mac-os-monterey-support/

Monterey and Windows 11 testing is still ongoing, so we cannot confirm compatibility just yet.

Worth noting is that we have found a Pro Tools crash that occurs using most of our plug-ins including SD3 on Monterey, but right now Avid is reporting that Pro Tools is not compatible with macOS Monterey 12: https://avid.secure.force.com/pkb/articles/en_US/Compatibility/Pro-Tools-System-Requirements

Petter Adsten - Toontrack
Support & Betatesting

Hi,

Pasting the reply to: https://www.toontrack.com/forums/topic/mac-os-monterey-support/

Monterey and Windows 11 testing is still ongoing, so we cannot confirm compatibility just yet.

Worth noting is that we have found a Pro Tools crash that occurs using most of our plug-ins including SD3 on Monterey, but right now Avid is reporting that Pro Tools is not compatible with macOS Monterey 12: https://avid.secure.force.com/pkb/articles/en_US/Compatibility/Pro-Tools-System-Requirements

Petter Adsten - Toontrack
Support & Betatesting

1

Thanked by: Headplay

[Petter Adsten]

BEST ANSWER

Hi,

Monterey and Windows 11 testing is still ongoing, so we cannot confirm compatibility just yet.

Worth noting is that we have found a Pro Tools crash that occurs using most of our plug-ins including SD3 on Monterey, but right now Avid is reporting that Pro Tools is not compatible with macOS Monterey 12: https://avid.secure.force.com/pkb/articles/en_US/Compatibility/Pro-Tools-System-Requirements

Petter Adsten - Toontrack
Support & Betatesting

Hi,

Monterey and Windows 11 testing is still ongoing, so we cannot confirm compatibility just yet.

Worth noting is that we have found a Pro Tools crash that occurs using most of our plug-ins including SD3 on Monterey, but right now Avid is reporting that Pro Tools is not compatible with macOS Monterey 12: https://avid.secure.force.com/pkb/articles/en_US/Compatibility/Pro-Tools-System-Requirements

Petter Adsten - Toontrack
Support & Betatesting

1

Thanked by: atomicbot

[Petter Adsten]

Hi Asa,

 

The damping is applied as a curve to the whole song block that you have selected, and not to individual notes.

First, select the damping CC in the drop down menu that has velocity selected by default.

 

 

You will see that damping has one or more nodes that you can manually edit with your mouse.

 

 

The damping knob will lower or raise that entire curve and edit all of the damping nodes in the song block that you have selected.

To make the entire song block have the same damping, you could delete all but one damping node and then use the damping knob to edit the damping for that song block.

 

Petter Adsten - Toontrack
Support & Betatesting

[Author]

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