77

[John]

Hi,

in the Toontrack Instruments you have the option to click a ‘Shop Web Shop MIDI’ button on the Grooves page. This lets you browse and audition MIDI you do not own for previewing and make your decision.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

switch the lane below the notes from Velocity to Sustain, like in the attached screen shot, and you will see the Sustain Pedal data.
You also have some Damping data in your song.
You can select, edit and remove the data.

Regarding saved Tempo: When you insert EZbass as a plug-in in a host, it defaults to having ‘Follow Host’ enabled, which is in general the desired behaviour. This means EZbass disregards any Tempo information on its internal Song Track and only listens to which Tempo is sent from the host.
If you disable ‘Follow Host’, you will see that EZbass defaults to 120 bpm. If you set the Tempo to something else, either static or enter Tempo changes, alternatively import Tempo information from a MIDI file, this Tempo gets saved with your Project file, even if you have ‘Follow Host’ enabled in the plug-in when you Save.
So there’s nothing wrong there.

When I try playing the two octave notes (or any other) in your example, I have no trouble hearing both octaves. Was there such a passage in your Project?

I couldn’t hear a chorus effect when I played the Bb3 note but I will have to listen again when I get to the studio.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Patrick_by_the_sea

[John]

Hi,

I just checked the Project and there is a lot of Sustain Pedal data in that part, so if you just tidy that up, the grace notes will sound as expected. If the Sustain is on, it doesn’t matter that you cut the end of the notes, they will still ring and I am not sure it’s supposed to work with ringing notes in a chord and adding a grace note in the middle of that.

Does this help?

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Patrick_by_the_sea

[John]

Hi Tony,

first make sure you are on the latest version (currently 2.0.1). It *may* be a limitation on imported EZkeys 1 projects (I will have to check on that) but you can always ‘Search with Tap2Find’.
If the groove you used isn’t too modified and still in your library, it should be one of the top results, at least that’s how it works for me when I try with my EZkeys 1 projects.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

OK, can you please zip the EZbass Project file and attach to a post here?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

I am currently on a train with no headphones but it looks like you have a chord first with overlapping notes to a single note transition, a Grace Note up, am I right?

Is there any difference if you make sure there are no overlaps to the Grace Note?

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Patrick_by_the_sea

[John]

Hi,

if you are not planning to run any 32-bit applications on your Windows installation, you only need to run the latest 64-bit installer.

You are running the Product Manager as Admin?

Does the Windows Add/Remove Programs have any remnants of EZmix2? If so, please try to remove them there.

If that works, please try re-installing the latest version from the Product Manager Application.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

The ‘Contact Support’ button found at the bottom of every FAQ page lets you get in touch directly with Toontrack for a return. However, if the only problem is that you downloaded your product for the wrong platform, it is as easy as switching from PC to Mac in the Product Manager. The license is not platform specific.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

…and another thing to try if Brad’s tip doesn’t solve it, is to go to the Settings > Performance tab in SD3 and set the amount of CPU cores to 1 if it is set to something else.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

are you using the Product Manager Application installed on your har drive? You’re not downloading installers from the web interface?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi Manfred,

which OS are you using?

Toontrack solo was discontinued some 6 years ago. so it supports up to Windows 10. Have you made any changes/updates to your OS lately?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi John,

hiding problems and acting snaky for getting more sales has nothing to do with it.
IIRC it was implemented at a time when there were very limited support resources and a big percentage of Toontrack products were being cr@cked. Resulting in thinning out the limited support resources aiding non-paying “customers”.
Toontrack is still a relatively small company but if enough users request forums being opened for all registered Toontrack users, i.e. owning one product makes it possible to read other product forums, I am sure they will consider it. Unless there is some underlying technical reason not to, that I am unaware of.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: rpm-nj

[Author]

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