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Updating multiple products – Feature Request

Product Manager
Viewing 6 replies - 31 through 36 (of 36 total)
  • drumjack52
    Participant

    The impression I get from this thread is that Toontrack doesn’t care about what their users need. Face it – we are being ignored on this issue.


    Operating system: macOS High Sierra (10.13)

    Jack
    aka musicman691 on other forums
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram
    Samples on 2 TB ssd on a PCIE card

    1

    Thanked by: Nigel Watson
    gearnerd
    Participant

    I hope they are secretly working on it and releasing it some day. I think technically it’s not that hard for them to implement, especially the midi stuff is easy (copying one folder to another). Other audio companies have been pushing product managers as the only way of installing their software. Maybe some people will be angry when Toontrack does the same, but I think most people will be very happy if they did.

    I think it’s feasable for them to support bulk and individual installs going forward. Right now the product manager is a glorified download manager that interfaces with the toontrack website for most of it’s functionality. They probably need to de-couple the Product manager from the website to allow functionality like bulk-install and bulk-update because they shouldn’t be downloading the same installer files as from the website. What do I mean by that? The installer’s contain a payload and a piece of software that installs the payload. The product manager needs to encompass that piece of software that installs the payload. It only needs to download the payload (for multiple products) and install it. All the payloads will have a manifest file that explains to the installer what it is and where it needs to put it. For individual products on the website, it’s just a universal installer for 1 product with the payload bundled.

    marco.wartmann
    Participant

    It’s really annoying. Do your work.


    Operating system: macOS Sonoma (14)
    Nigel Watson
    Participant

    “Other audio companies have been pushing product managers as the only way of installing their software.”

    Well Toontrack actually do have a product manager – it just has crappy functionality which does not make life easy for users with multiple products when updating.

    WAKE UP TOONTRACK PLEASE!!

     

    Ottor
    Participant

    Agreed… This is absolutely ridiculous… yet another perfect example of software developers that don’t actually use the product or test it in a real world scenario… How in the world do they not have an “Install all” option?!?!?!

    1

    Thanked by: Nigel Watson
    Nigel Watson
    Participant

    I did contact support and told them about this thread which has received zero input or response from Toontrack;  this was the reply:

    “Thanks for your email.

    We will forward the forum to our home office for consideration in future updates. It is a feature we all want, in a long list of features that may/or may not be in development. Unfortunately, support does not get a heads up to development paths and features Posting on the forums and forwarding to the home office are the best options. ”

    …to which I replied “Ok-thank you!! I do think however that making the Product Manager better for users should be a priority for the developers.”

Viewing 6 replies - 31 through 36 (of 36 total)

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