I don’t know why I bother with you guys…I bought the new upright bass and while it installed, it will not update making it unusable. I’ve tried the auto install and the command prompt method and it fails every time. It seems the “q” addition is the problem…Maybe you should make sure you fix this known bug before you add more product.
There is an issue with the installer for many of the EZ products and Windows 10…There is a workaround (look in the product manager forum) but its a PITA. This is a known problem for at least 8 months but they haven’t bothered to fix it.
Reply To: Can’t upgrade EZ Bass version: 1.0.9 Operating system: Windows 10
Its something they can’t fix…7 months (at least) that the PM install program doesn’t work properly on Win10 64 bit installs. They had me use a command line method to update some of the products but it does NOT work on all (as explained above). I’ve seen nothing but silence since…
Toontrack still has not fixed this issue…4 months later. Manual update only, pretty sad.
Operating system: Windows 10
PM still haven’t been fixed/resolved to update the EZ Keys from Mellotron v1.0.1, Pipe Organ 1.0.0 and Studio Grand 1.0.0 even using the command line method suggested via email…6 months now. Not real good Toon.
I’ve been able to do updates using the method support has emailed me but the bottom line is that updates via Product Manager are still an issue (and a royal pain)…
The installers start but apparently do nothing…This is for PM (which I deleted per the earlier advice) and I cannot reload PM in any way now. Obviously because of that, I can’t update the EZKeys or EZBass programs either. I have tried to load them by directly downloading the updates but they do not work exactly how the PM installer don’t.
