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[Scott]

Barry Weeks wrote:

Scott, I have no idea what you’re looking at but not only did I purchase Jazz Ballad piano but I also bought Jazz midi. It shows up in my products as a recent purchase. Also, in the Product Manager, it shows up as installed and ready to use. However, it doesn’t show up in the browser in EX keys. I need this now. Please help me figure this out.

 

See attached screen shot

Operating system: macOS Catalina (10.15)

That screenshot is of the Jazz Drum MIDI.

Can you post a screeshot of the Jazz Ballad EZkeys MIDI in your product manager? It looks like my attached screenshot. Does it show as installed?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Select the EZkeys Instrument you want to try and click the Try Now button.

I believe the manual installs with the demo.

The support forums are open to the registered users of each product (EZkeys registered users have access to the support forums). Yes, it’s not as convenient as having all forums open to everyone but they’re are piracy issues.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Melborne wrote:

Hi again Scott. Fixed it! Just replaced the oldest .dll with a newer one and deleted the two locations not used by my DAW. Thank you so much! Really appreciate it.

As long as the one you kept is the one that the updater replaces on update, you should be fine. If it doesn’t, just remember this thread lol

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Melborne

[Scott]

No Toontrack products have been tested in Monterey yet because it is so new. There is no ETA as of yet as to when updates will be released.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Was the ezdrummer.dll moved or copied since it was first installed? If you do a Windows search, do you have more than 1 ezdrummer.dll?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

jacksen22 wrote:

Sent an email to support but have not heard back...

Sent an email to support but have not heard back – can you assist?  Thanks!

Sent an email to support but have not heard back – can you assist?  Thanks!

I’ve removed your inactive authorizations. Were you having computer issues? Was that why you went through the 4 authorizations since September?

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: jacksen22

[Scott]

The product you purchased can’t be used by itself. It requires a sampler to load into. There are 2. EZD2 and S3. See the links below. You will need to purchase one of those for the expansion library you purchased to work.

https://www.toontrack.com/product/ezdrummer-2/

https://www.toontrack.com/product/superior-drummer-3/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

The EZX libraries require EZD2 or S3. If you don’t have one of those, you will get that error.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

EZbass is a 64-bit only plugin and will work in 64-bit Windows.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

One channel for all processed preset sound to come out. One channel for all DI. One channel for the Sub Bass. The volume of the 2 pickups can be balanced in the interface but the both come out the same single output in multi-out mode.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Mac McCormick

[Scott]

No. Just 1 DI.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Mac McCormick

[Scott]

As with the other libraries, you get 3 stereo outputs for Multi output routing. The processed preset (1+2), the DI (3+4), and the Sub Bass (5+6).

Scott Sibley - Toontrack
Technical Advisor

[Scott]

I’ll forward this thread to support.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Asa Palmer wrote:

Yes, started in v1.1.o, now on v1.1.1.

Same problem in standalone mode.

The file is attached.

I selected all notes in the Grid editor and set the damping value to ’50’

Listen to what happens at bar 25, and I think something already changes at bar 21.

Well I tried to attach the file but your forum does not allow .EZBP files to be attached!

 

 

You can zip the project to attach it.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Is this a project started in EZbass 1.1 and now you’re on version 1.1.1? Does the same behavior occur on a new 1.1.1 project? Does the same behavior happen in EZbass standalone?

Scott Sibley - Toontrack
Technical Advisor

[Author]

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