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Viewing 15 replies - 151 through 165 (of 8,865 total)
  • Scott
    Moderator

    The VST versions can be used for DAWs that support VSTs. ProTools LE8 only supports RTAS plugins.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    The reason that version EZmix 2.15 works and version 2.24 doesn’t is because the old ProTools LE8 only uses RTAS plugins and RTAS is no longer supported since EZmix 2.20.

    Scott Sibley - Toontrack
    Technical Advisor

    2

    Thanked by: John and Scott Eshleman
    Scott
    Moderator

    Hi Scott

     

    Hi Scott, I bought new computer,  can you help me free authorizations, so I can register my new comp?

    Operating system: macOS Sonoma (14)

    Hi,

    You have no inactive authorizations for me to remove.

    Please use the Toontrack Product Manager to remove a currently active authorization for your product(s) and then authorize your new computer.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    I’m not sure what “core MIDI up to date for Windows” is. Can you post a screenshot?

    Running Clean up will delete the installer downloads that are already installed from your computer. You can run it if you’re confident that you have installed everything. If not, don’t run it.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    The Core Library is the sound library that is the reason for your initial error message so yes, install that.

    The Audio sender is an optional install. It’s a plugin you can put on a track where you e.g. have recorded a guitar or drums and send it to the EZbass plugin to track and convert to MIDI for a bassline.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    I’m not currently in front of my studio computer to take a screenshot but it should be directly under the EZBass Line section of your Product Manager.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    There should be the “EZbass Core Library” located under “EBX SOUND EXPANSION” in the Toontrack Product Manager that needs to be installed along with the EZbass plugin.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    I cannot get the ezdrummer3 to authorize…. been trying everything I can think of.. when I try to enter “computer id” with MacBook Pro set #, rejected… then tried going to product mgr to go around this but it goes nowhere… frustrating!!!

    Operating system: macOS Sonoma (14)

    • This post was modified 1 year, 1 month ago by Dan Bonow.

    I see that you have authorized EZD3 today via the Toontrack Product Manager. Are you having trouble authorizing another computer?

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    I recently purchased “The Classic” EZX, but cannot authorize the product on my second PC. In the product manager, I’m seeing that I have an open authorization slot, but still receive the error for too many authorizations when attempting to install on my second PC. I’m hoping this related error can be resolved in the same way that previous entries in this thread have been solved.

     

     

    Operating system: Windows 11

    I don’t see a reason why you couldn’t authorize a second computer. I’ll reach out to Toontrack Support directly and get back to you asap.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    Thnak you Scott

     

    I could authorize all the products except Indie Folk EZX.

    Could you fix it?

     

    Thanks!

    juan

    It looks like you have an open authorization slot so I’m not sure why you can’t authorize. Are you getting an error message?

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    Hi

     

    I have empty slots but I cannot authorize my products on my new computer. Could you fix it?

    Thnaks

    j

    I’ve removed all inactive authorizations for your products. Please use the Toontrack Product Manager to authorize your new computer.

    Scott Sibley - Toontrack
    Technical Advisor

    Scott
    Moderator

    It could be other things. When you installed, did you do a custom install and check the AAX version install?

    Scott Sibley - Toontrack
    Technical Advisor

    1

    Thanked by: Scott Eshleman
    Scott
    Moderator

    Ezkeys isn’t an effect plugin. It should be listed when you load a stereo instrument track.

    Scott Sibley - Toontrack
    Technical Advisor

    1

    Thanked by: Scott Eshleman
    Scott
    Moderator

    Please contact Toontrack directly via the Contact Support button in the FAQ below.  Let them know the situation. They’ll probably have to merge your old account with your new email address.

    https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

    Scott Sibley - Toontrack
    Technical Advisor

    1

    Thanked by: Dan Bruck
    Scott
    Moderator

    I installed ezdrummer 3 and the core library but it asks me for the serial number .
    Unfortunately I have not received any serial number ? can you provide it to me ?
    Thanks

    Operating system: macOS High Sierra (10.13)

    I’m not sure what is asking for your EZD3 serial number.

    If you’re installing through the Toontrack Product Manager you should be clicking the Install button followed by the Authorize button and then the Update button. Your product serial number should be displayed with your product in Product Manager if you need it though.

    Please provide more info if your still having trouble.

    Scott Sibley - Toontrack
    Technical Advisor

Viewing 15 replies - 151 through 165 (of 8,865 total)

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