1

[Scott]

marc70 wrote:

I just Bought the Sd 3 and the Bob Rock ex pac and I can’t download the library and I can’t see the Bob Rock ex pac I did a cross Grade

ty Marc

 

 

 

For Webshop order issues, please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Ah, I think I understand the issue.

At some point in time that “Grooves” menu was changed to “Options” (like its show in your second pic) and some of the wording in that menu was also changed. The video shows S3 version 3.1.7 which is quite old. At that time, it showed “Folders” in that menu. It is now labeled “User MIDI and Linked Folders” in the current version (3.4.4). The procedure is the same after that.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Check the Grooves section of the S3 manual:

https://www.toontrack.com/manual/superior-drummer-3/4

If you don’t have a Grooves tab in S3, please post a screenshot of your S3 interface.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Boe Brown wrote:

I also cannot get Product Mgr. to install on the Tahoe OS.  No direct contact portal available either apparently.

You still able to use your SD3? Anyone else with this problem?

 

Thnx,

 

Boe

You should be able to contact Toontrack support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Please contact Toontrack directly via the Contact Support button in the FAQ.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Motrucka wrote:

Is it still possible to get my inactive authorizations removed so I could authorize my new laptop?

See my reply in your other post.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

You should be all set.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Brad is correct. Those empty folders are part of the headers and are used in the database structure.

Scott Sibley - Toontrack
Technical Advisor

2

Thanked by: Phil Joseph and Scott Eshleman

[Scott]

George Carlucci wrote:

I’ve done that, but what I’m trying to do is to play the presets as they are on the product’s page including the full production.

Just as the YT video I attached demos.

The screenshot here shows the presets I’m referring to, so how do I play those on the EZdrummer.

Thanks for your answers btw

Reply To: Where are the stock presets on Infinity Grid? version: 3.1.2
Operating system: macOS Sequoia (15)

Are you thinking that all of the instrumentation (bass, guitars, synths, et al) are included in the Infinity Grid EZX? That isn’t the case. The full production demos are “demonstrations” of what instrumentation is possible.

The included sound of the EZX are in the preset demos.

If I’m misunderstanding what you are asking, please clarify.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

howard wrote:

hi I just purchased a country pack paid full price and now it’s on sale the next day for nine dollars instead of $29. Can I please get a credit or a refund

Reply To: HELP TO CONTACT TOONTRACK SUPPORT version: 3.0.2
Operating system: macOS Sequoia (15)

Your best bet is to contact Toontrack support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

drumjack52 wrote:

Scott wrote:

drumjack52 wrote:

Scott wrote:

Crash cymbal are recorded into the various overhead channels.

In some SDX’s the rides get their own mixer channel strip.

That’s true but the OP is referring to the default S3 Sound Library that doesn’t have a separate ride channel. That’s why I said crash cymbals and not all cymbals.

Thanks but nowheres in his post did he mention the core library.

No, but I know what products users own. It’s why I get paid the big bucks to mod a forum and answer questions.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Scott Eshleman

[Scott]

drumjack52 wrote:

Scott wrote:

Crash cymbal are recorded into the various overhead channels.

In some SDX’s the rides get their own mixer channel strip.

That’s true but the OP is referring to the default S3 Sound Library that doesn’t have a separate ride channel. That’s why I said crash cymbals and not all cymbals.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Scott Eshleman

[Scott]

Crash cymbal are recorded into the various overhead channels.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Scott Eshleman

[Scott]

Tamàs Szaládi wrote:

Hello Guys, pls find my printscreens as a solution. You need install both(32 and 64 bit) EZdrummer version and you search for the EZdrummer.dll file on your PC .Then open Maschine2 and go file/preferences/plug-ins/locations  and add the folder you store .dll files (for me only the version 64bit is working).
If you are lucky then it will appear on the other tab “Manager”.
Check the second photo how to use it as a plug-in!
Have fun!

I used Windows11 PC.

To clarify, you must be using an older version of EZdrummer. Version 3 doesn’t have a 32-bit version. EZD3 is 64-bit and VST3 only.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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