Scott: Thank you for your response, but before I download EZDRUMMER3 I need to be sure of one thing. This product I bought is a gift for my son. If I download it onto my computer, will my son be able to also download it onto his?
If you bought it for someone else, I suggest sending them the serial number so they can register the serial number to their Toontrack account instead of yours.
I just purchased an EZDRUMMER3 from you online and then I entered in my billing info and my shipping address. I did not fill out that info until after I purchased this product. So, how do you know where to ship the product to? When I look at my dashboard it does not show be purchasing anything. I need help!
You should have received an email confirmation (with serial number) of your order. You then register that serial number in your Toontrack Product Manager. Download, install, and authorize your product.
SYSTEM REQUIREMENTS.
18 GB free disk space (plus 18 GB for download).
64-bit Windows 10 or newer, 4 GB RAM (8 GB RAM or more recommended). macOS 10.13 or higher, Intel or Apple silicon processor, 4 GB RAM (8 GB RAM or more recommended).
A 64-bit host (with support for VST 3, AU or AAX). Standalone is included.
I communicated with the seller and she told me that she bought it at an estate sale and doesn’t have the login info that was associated with the account. She does have the information on who she bought it from. What should be my next step?
The seller must follow the steps in the FAQ below to transfer a license. Please reach out to the seller and have them contact Toontrack to properly sell their license. If they don’t have the correct account info, they can’t sell it.
I am having the same issue. I purchased two products from you. The drum and bass software. I followed the directions. Downloaded the Manager. It says I need to register the product. I can’t because there are no serial numbers. I bought the software directly from you, so I don’t know why it does not just automatically register. I looked for all emails from you in my registered account, luciano.leon.music@gmail.com and spam folder. There is only one email asking to download manager. I don’t see any invoice or any trace of serial numbers anywhere. There are no other emails. Please send my the seriel numbers to my registered email, luciano.leon.music@gmail.com and to be on the safe side, my regular email. strobers@gmail.com
I really want to get started with this new software. Please send ASAP. Thank you.
Luciano Leon
luciano.leon.photography
Operating system: macOS Tahoe (26)
For Webshop order issues please contact Toontrack directly via the Contact Support button in the FAQ below.
Get all the latest on new releases, updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.
