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[Michael]

Yes. If you want to use plugins that are in your DAW to process individual channels of EZdrummer 2 you will need to use EZDrummer 2’s multiple outputs.

This allows you to send each one of EZdrummer 2’s channels to a individual channel in your DAW. You then then insert any plugin you own on this channel.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi,

Please contact Toontrack support with this request. Please also include your order number. Support can be reached by clicking Support > Contact Support/ FAQ

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@Ramlyn said:

I bought a Korg keyboard. The product includes a license for EZDrummer Lite.
Following the instructions, I went to the suggested Toontrack page, but it says that the software is no more available starting from May 6th 2014. Today is still May 2nd.
Where can I download the EZDrummer Lite version?

Hi Ramlyn,

Please simply create an account on toontrack.com, and then register your EZdrummer lite serial number. Toontrack will not provide new serial numbers for EZlite after May 6th, but if you have a serial number you will still be able to get the product.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

This is not a limitation of EZDrummer, it is a limitation of the DAW. Therefore if it was not supported in EZD 1 it will not be supported in EZD2.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi,

Each computer will have its own unique computer id and Authorization code. They can not be used on more than one computer.

In this instance you will need to create a new authorization for the new computer.

Please login to your Toontrack.com account and click My Account > My Products > Select the product and click Add computer to add an authorization.

Also, I looked for your account but I did not see any products registered…

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi Pat,

Please send your serial number for Latin Percussion to the support team (i.e. not on the forum) and explain that you can not register it. Support can be reached from Toontrack.com by clicking Support > Contact Support / FAQ.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@Jason said:

I have down loaded the product and installed it. Works great when I open EZD2 standalone, but I use Sonar X2 and I cant seem to get EZD2 to load. I have checked that the path to the DLL file is listed my plugin folder and It is correct! When I try to load EZD2 thru my synth rack in sonar it always loads EZD1 and not EZD2.

Windows 7 64bit, Cakewalk Sonar X2 build 306 x64

Hi Jason,

Since EZdrummer 2 does not come out until Tomorrow (may 6th) Im not sure how this is possible…. However it seems that you accidentally got access to a beta version of EZdrummer 2.

I recommend that you go to the Add remove programs feature in your control panel and Uninstall EZdrummer 2.
Then, tomorrow (may 6th) you Login to your Toontrack.com account and Download EZdrummer 2 again and then run the installer. Make sure that you install the 64 bit version for your 64 bit version of Sonar. And also make sure that you select your Sonar plugin folder as the installation location in the EZdrummer 2 installer.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@mick.boj said:

ive also had another pc and would like my inactive authorizations removed car’nt do any projects at moment, my creative juices are overflowing !

I have removed your old authorizations.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@jonny1 said:

Hi just trying to authorise ez keys but cannot verify your e mail a click of the verify button takes me to toontrack website and a message ‘We are not here’ Tried logging into my account and pasting code but zilch.

Jonny1

I have now verified your account.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@Nikhil_1 said:

I am having the same problem! Following the verification link from my email does not work. Does anybody have a solution?

Your account has been verified

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hello all.

Your comments have been received and noted.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi,

Thank you for your feedback. We will of course update Superior Drummer. But all good things take time. EZdrummer 2 was in development for 4 years.

However we can not provide any information about when the next big update for Superior Drummer 3 will be available.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi,

Please contact Support using the Contact Support / FAQ link on Toontrack.com.

In this email please include your Order number, and the email that you use for your Toontrack.com account.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@brettypope said:

@Michael said:

@markdeso said:

I’m having the same issues as others attempting to register their product. I am getting a 404 on the toontracks.com/verify page. I sent a message to support but I don’t get any automatic acknowledgement from my inquiry. What has support been doing to resolve this? Also, your support documentation says that the serial should be 6 groups of 4 numbers. Mine is 5 groups of 4 numbers. http://www.toontrack.com/faq/i-can-not-register-superior-what-should-i-do/

Thanks,
Mark

Your account is now verified. sorry for the delay.

mee too help please

You have now been verified.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@Mark said:

I recently purchased EZD1 (April 24)
It is likely that it will arrive by mail after the release of EZD2. If this is the case and I cannot register my product until then, will I still be eligible for the free upgrade to EZD2??

Yes, If you get your EZdrummer 1 after May 6th please send an email to Support (i.e not the forum) with a picture of your receipt. We will take care of the rest.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Author]

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