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[Michael]

@rimmar said:

hi,
what’s the difference between “upgrade” and “Lite Upgrade”
the price is different!
tnk

Hi,

The EZDrummer 2 upgrade is for users who already own EZDrummer version 1. The EZDrummer Lite upgrade is for users who already own the free EZDrummer lite.

If you do not own either of these you will need to regular EZDrummer 2.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@Shanty_1 said:

What contain the EZDrummer Demo?
What about Latency with a Roland TD12 + Drumkit, RMA FF800 and Imac/Macbook pro – is it playable?
If it works, should i buy EZDrummer2 or SuperiorDrummer2 and also can i expect a new Version of SuperiorDrummer2!

Many thanks in advance!

The EZdrummer 2 demo is fully functional, however it only contains the Modern Library (it does not contain the Vintage sound library).

Latency is entirely dependent on your audio driver and system. EZDrummer 2’s sounds are all loaded into RAM before use, so EZDrummer 2 itself has Zero latency. A professional audio driver / sound card are needed for low latency performance with any virtual instrument.

Please see this link describing the difference between EZDrummer 2 and Superior Drummer 2. This may help you decide.

http://www.toontrack.com/faq/what-is-the-difference-between-ezdrummer-2-and-superior-drummer-2/

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi Barry,

What specific version of pro tools are you running? If its not the latest version of 11 (i.e. 11.1.3) I would first recommend preforming this update. Then trying EZD2 in Pro tools again.

Since you mention a separate 64 bit installer we can also assume that you are on windows but knowing your Operating system version would also help us.

Finally, Although it is not the AAX version, does EZdrummer 2 work in the Stand alone application on your computer?

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi,

This groove comes from EZDrummer Pop Rock (EPD) – the first Pop/Rock Folder (P) – Groove 14 (G14) – Variation 11 Hats.

With EZdrummer 2 however there are a few new ways to find the groove automatically. If the groove is on the time line in EZD 2 you can simply right click the groove and then click Find – Show in Browser. This will take you directly to the groove.

If the groove is on the timeline of your host you can drag it into EZDrummer 2 (if your host supports this, not all do)… You could also activate the record function in EZDrummer 2 and then play the groove in your host to record the groove on the EZDrummer 2 timeline…. or you could export from the host and import into EZD 2. Then once the dragged and dropped (or recored/imported) groove is on the time line, simply right click and select Find – Search with tap to find.

EZdrummer 2 will then display all the grooves that closely match and the groove you want will likely be on the top of the list with a 100% match.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Strange. No issues with Chrome here. Maybe try clearing your browsing data.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi Fox,

Currently there is no count in feature in EZdrummer 2’s song track. The workaround would be to start your song later in the timeline (i.e. on bar 5 or bar 10) instead of the first bar.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi DangerTime,

Toontrack support uses an auto reply that confirms that your message was received when a support request has been sent to us. It is safe to say that if you do not receive the auto reply, we did not receive the message.

Most commonly, this happens when the email address in the contact support field is entered incorrectly. We are sorry for the inconvenience. The support team has now emailed you directly to resolve your issue.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@EZ Drumer Metal support (Victor) said:

Hello, I do not know if I explained well (my english is bad). What I need is that I activate the EZ Drumer and Machine EZX my account. Now they are unauthorized and shall not authorize him). In principle the Drumkit From Hell EZ X will not use it.

Hi,

Please see this link that shows how to authorize EZDrummer 1.

http://www.toontrack.com/faq/how-do-i-authorize-ezdrummer-to-run-on-this-computer/

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Hi Wen-Yi,

We have now received your email to support and we have added your products to your account. We are sorry for the inconvenience.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

HI

In Toontrack solo please make sure that the box to the right of your MIDI device is checked (in Options > MIDI Devices). It is a common mistake to click on the name of the MIDI controller but not actually check the box to select it.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

Its available now.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

This typically happens because the download did not complete successfully. Please re-try the download.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@leesops said:

I try to down load the new EZD2 but still wants $99.00

I have EZD is there a time frame when you have had to buy to get free upgrade I have EZD for a year now what gives ? is it free or do I have to pay the $99.00

Hi Leesops,

The Free EZDrummer 2 upgrade is for users that purchased EZDrummer 1 on or after March 13th, 2014. Since you purchased in 2011 you do not qualify for the free upgrade. You do however qualify for the EZDrummer 2 Upgrade, which is a discounted version of EZdrummer 2 for current owners of EZDrummer 1.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

EZDrummer 2 is now available for download.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Michael]

@fcadams said:

I need to get all my auth reset Ive had major pc problems Thanks

Your authorizations have been reset.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Author]

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