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@John said:

Hi,

I am checking it up and getting back as soon as I know anything.

Thank you.

Respectfully, I reported this issue 6 *months* ago. Just wondering how long it takes to make the corrections.

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Hello. Any update on this? It remains very frustrating to use this EZX’s MIDI files with incorrect BPM values embedded. :-/

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@John said:

OK,

please report back here should the problem arise again. It may be related to the DP Audio Engine. Did you try just restarting DP9 before you rebooted?

No, I didn’t, because DP was working perfectly well at the time (as far as I could tell). But an unrelated software update required a restart.

After that, I continued working with EZD2 in stereo mode. But the next day, before replying here, I switched back to multi mode and discovered that grooves were then playing properly.

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Thanks for the reply. I’m running v2.1.1.

I’m 100% certain that the kick fader wasn’t soloed. I checked for that before posting. As I mentioned, each channel was assigned and was correctly passing audio to my DAW (DP9) when viewing the Mixer or Drums tab. But when I switched to the Browser tab and started auditioning grooves, all audio went suddenly silent, except for the kick (channel 1). I was careful to check and double-check all “obvious” possibilities before posting here. And ultimately, in order to keep working, I had to switch EZdrummer 2 back to stereo mode. (That was a temporary workaround, and I left EZD2 in stereo mode for the rest of the session.)

That was yesterday. Today, however, is another story:

I just checked again, and unlike yesterday, I’m now correctly getting multiple outputs when auditioning grooves in the Browser window. I did have to restart the computer yesterday (for an unrelated reason). So, I wonder if, by restarting, something got reset. Believe me, I’m meticulous and wouldn’t have posted here without what seemed to be good reason at the time.

I’m relieved that it’s working properly today. Thanks!

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@John said:
Hi,

just dropping you a note here to let you know that it’s being looked in to.

Great. Thanks!

@John said:
Regarding your previous post, I don’t think it has been maliciously removed. When I check your user logs, I can see the post but when I click on it, it “doesn’t exist”.
I suspect that the fact that you used three punctuations in conjunction with a parenthesis in the Topic name, caused the Permalink to be invalid. I’ll check this with the web master.

I understand. Thanks again.

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@Olle said:

You can save your assembled kit as a ‘kit preset’ and
apply it after you have changed the ‘sampler preset’.

/Olof W

Thanks for the reply. Respectfully, that’s a very unwieldy approach. We shouldn’t have to save and recall items. We should be able to freely select mixer presets to be applied to whatever kit pieces are currently loaded.

Thanks again.

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@John said:

Hi,

they are not simply Mixer Presets but Combined Presets, recalling sounds, microphones and FX.
To be able to Save and Recall pure Mixer Presets have been requested over at Feedback & Requests. Feel free to add your voice to that request.
Personally, I settle for a basic sound first, then switch out the kit pieces… unless I’m working with the EZdrummer 2 sounds in Superior 2 but that may not be an option for you.

Thanks for the reply. This particular aspect of EZdrummer 2 is unintuitive. While “saving and recalling” mixer presets would be a nice feature, that’s slightly different thing. The mixer presets should simply be freely selectable at any time. We shouldn’t have to first save them in order to recall them. They should simply be available in the menu to apply to whatever kit pieces have been presently loaded. This implementation is frustrating.

Working with the sounds in Superior 2 is an option for me — but Superior 2 doesn’t have the features of EZd 2.

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@Michael said:

@Paul said:

Hello Fezzler!

Actually in, “My Products” my copy of Pop/Rock says, “Unauthorized”. Then when I click on the, “Unauthorized” heading to authorize it, I get the Serial Number but it says, “Add Computer”. Usually when you try to run a specific, EZX it will tell you that it is Not Authorized and then you have to enter the serial number and add your computer ID.

In my case and several of those who responded, they have the same issue, but the Pop/Rock EZX works fine without having to Authorize or Add Computer.

So, again for now I will just continue to use the Pop/Rock EZX and wait for Toontrack to straighten it out. From my end, it works and I cannot change it, so let it go.
Eventually I’m sure that Toontrack will want to have all products that say, “Unauthorized”, to be in reality, “Unauthorized”. Or if they are, Authorized to say, “Authorized”.

I say for us the users, go ahead and enjoy the, “New and Improved”, EZDrummer 2 and let them iron out the glitches when they have the time.

Paul

Hi,

Sorry for the confusion. There is a difference between Toontrack.com saying a product is “unauthorized” and receiving a message in your Toontrack software saying that the product is un-authorized.

In the case of the Pop Rock EZX, If it works on your computer it is indeed authorized. The Pop Rock EZX was added to the users accounts who upgraded from EZDrummer 1. So, If were using EZDrummer 1 in the past, you authorized Pop Rock in the past (on your computer) simply by authorizing EZdrummer 1.

Toontrack wanted EZdrummer 2 upgrade users to be able to access and re-download their EZDrummer 1 Pop Rock library if they ever needed to… So, we created the Pop Rock EZX as a separate download and added it to the accounts of users who upgraded from EZDrummer 1. However, technically this new Pop Rock EZX has not been authorized on your toontrack.com account.

Therefore, Toontrack.com does not show that POP Rock EZX has been authorized and displays an Unauthorized message… but nothing is wrong.

This is not a glitch, it is simply a fact that a new authorization has not been created for the Pop Rock EZX. This will in no way effect how Pop Rock works on your computer. It will remain authorized as it has been.

But it’s confusing — to most of us. Aren’t humans smarter than computers? Why can’t the site simply be programmed *not* to display the “Unauthorized” button?

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@John said:
Guys,

please post for re-introducing this feature in the Requests & Feedback section. The request is easier spotted and added to the list there.

OK. Where’s the Requests & Feedback section? I’ve looked and can’t find it. (A link would be most helpful.)

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Uh, there was no attempt, whatsoever, to slip anything under radar. Perhaps you’re unfamiliar with the term “iOS,” which pertains to Apple devices. That was stated openly, which means I use Apple devices. I wasn’t even remotely attempting to hide that, so your claim is both moot and ridiculous.

QuickTime is only one of many, modern, universal formats. Did I not also mention MPEG? (Answer: Yes, I did.) These were presented merely as examples. If you’re unfamiliar with the concept of an example, it’s simply a suggestion, an option — one of several, possible choices.

My main point stands: While other developers have prioritized and figured out ways to make their content available on multiple types of mobile devices, Toontrack has not.

No one is suggesting necessarily changing anything for YOU. (Apparently you’re unaware that web sites can be something called “browser-aware,” which allows them to send appropriately formatted content to the device making the request. That’s the type of solution some developers have employed.

Finally, it’s universally known that while non-Apple devices play Flash “just fine,” they do so at the expense of battery life (among other drawbacks). Apple asked Adobe to develop a more efficient version of Flash for mobile devices. At first Adobe scoffed at the request. Years later, Adobe attempted to develop and deliver a more efficient version of Flash — but eventually gave up. This is all documented all over the web.

Think and say whatever you want, but Flash is dying. (Some say “dead.”) There are over 100,000,000 iOS devices in the wild, and when companies like Toontrack refuse to make their web sites compatible with multiple devices (without excluding devices like yours), they are eliminating a HUGE swath of potential users. Toontrack’s competitors seem to “get” this. Toontrack, so far, does not.

Thanks for your well-thought-out reply.

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ORIGINAL: godprobe

re: multiple pad #13s, etc. — that confused me at first too, but there *is* a reason for those numbers; they correspond to the numbered Microphone channels in the mixer (this is not easily apparent in the Superior interface vs. the EZdrummer interface).

Also the actual pad numbering (“Xtra 8”, “Xtra 12”, etc. is (after taking General MIDI into consideration) in the order of the default piano keyboard layout).  On your MIDI keyboard, Xtra 9 will be on an ‘A’ note with Xtra 10 being on an ‘A#’, Xtra 11 being on a ‘B’, etc.

I assume the layout in EZdrummer itself is for reasons of sonic similarity and visual symmetry.

(And on the main topic of easier browsing… I agree with that one. 🙂  I don’t know if Electronic will get an update to address that, but for Number 1 Hits, I think the similar concept was executed in an easier-to-navigate way.)

thanks, godprobe.

shortly after posting, i did figure out the mixer-channel numbering scheme. but then, that also means there’s absolutely no way to identify any given pad! i was auditioning sounds for the first time and making note of those i like (a toggling-checkmark feature beside the drum names would help), but had to devise my own naming scheme for the pads.

i generally love toontrack’s products; i own MANY of them… but this frankly is the most poorly conceived interface i’ve ever seen. one wonders if they actually used the product before releasing it. for that matter, how did they refer to the various pads while even designing the interface? (“let’s put these sounds under the 6th pad from the right at the bottom”?) and the lack of documentation further enhances the frustration.

i do appreciate your info on the general-midi layout.

the number of comments and views in this thread indicate shared sentiment. though i bought the library recently, this thread was started in 2009. still, no interface adjustments have been made. so, i can’t say i’m optimistic.

thanks again.

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in addition to the requests for easier browsing, i’m totally baffled by the naming conventions for the pads. for example:

– at the lower left, i see pad #13. but wait — there are FOUR pads with #13. no — make that FIVE. (with?)
– ok, so i’ll call that one 13LL (for lower left). but when i click on it, the actual name for that pad is “Xtra 16.”
– then, the adjacent pad is also numbered “13.” but the actual name is “Xtra 12.”
– the next one is numbered 12 (12LL for me), but the actual name is “Xtra 8.”
– in the center of the left half (and again on the right half) is a group of three, half-circle-shaped pads. three pads — but only TWO numerals for them: 7 and 8.

i feel like i’m in the twilight zone, here… i’ve looked for help documents, but i see only two: “EZX-Doc.pdf” (which is only credits) and “EZX-Keys.pdf” (a keyboard layout). every other EZX has been intuitive. but this one is nothing short of alien. (no pun intended, despite the design of the interface.)

what am i missing here, guys? seriously…

[Author]

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