John
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Email: john@toontrack.com
Hi,
if you check the MIDI Out Settings, by clicking the small menu in the lower right corner of the plug-in; is the MIDI Out Enabled? If it is, does the problem go away if you Disable it?
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi,
there is no newer update to EZkeys 2 than 2.1.1. Can you find a recipe for reproducing, i.e. are there exact steps to get the MIDI freeze? What is the sequence of events? Does it end with Logic crashing? If so, can you provide logs?
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi,
depending on which bass library you have loaded, the lowest available notes differ but in general, yes.
Any library in particular you are asking about?
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi,
Toontrack (almost) never reply to Request posts but always read them. The more users requesting something, the more likely it gets into the schedule of things but unless it is something already communicated scheduled for release, you will not get a reply.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi,
is there anything in particular you wonder about? It is an SDX originally created for Superior Drummer 2.x, so it’s more like you get expanded features with Superior Drummer 3, than less with 2.x.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi,
is there anything in particular you wonder about? It is an SDX originally created for Superior Drummer 2.x, so it’s more like you get expanded features with Superior Drummer 3, than less with 2.x.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi zenwarlord,
if you start the SD3 Standalone app, does it load the correct project as Default? If not, if you set the Project as Default in the Standalone, close and re-open does it load then?
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi,
are all of your EZK libraries you previously had installed, installed now? Were you loading the libraries and presets via Program Change in your DAW? Which DAW are you using? Can you check the EZkeys track for Program Change data?
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi EZD..,
I’ve 2 laptops with EZD2/3 loaded at present. Recently one of the laptop is begining to crash quite often due to its old age! I’m thinking of getting a new laptop and transfer EZD2/3 from the old one. What are the procedures to do this transfer?? Thanks for your assistance. Have a good day EZD.
Doug.
Operating system: Windows 10
Hi Doug,
launch the Toontrack Product Manager on the old laptop first and go to the EZdrummer 2/3 product. Click ‘Show Details’ then the Authorizations tab. You will see one of the active authorisations saying “(this computer)“. Click the ‘Remove’ button to remove the Authorisation from the old laptop. This now has freed upp one Auth slot which you then can use on the replacement laptop.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi,
can you please try: go to SD3 Settings > Advanced and click ‘Restore MIDI Database’.
BR,
John
John Rammelt - Toontrack
Technical Advisor
not installed
Please elaborate. If this is a help request, that is.
BR,
John
John Rammelt - Toontrack
Technical Advisor
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