[joanimal]

Drumjack52

Thanks for replying this is what i have

Macbook pro with Superior Drummer 3 and 2 additional toontrack expansion packs  I’m using a Yamaha DTX M12 as my midi trigger controller using  a usb to usb b connector I have connection from SD3 to the M12 meaning when i hit the pads on the M12 they are triggering the drums on the SD3 and i get sound coming out of the computer speakers on the M12 I have a 1/4” cord from mono out to the 1/4” input on my RCF Jmix 8  this is where i have an issue the sound should come from the SD3 back to the M12 and send sound to the RCF Jmix  I get nothing coming out of my RCF? I’m loosing my mind and don’t know what I’m doing wrong I cant speak to anyone at toontrack which is even more upsetting.

Thanks for getting back to me I really appreciate your help attached is my info w/cell # I you can call me if you like it would be nice to speak to a real person and not just texting.

Joseph Iannotti

josephiannotti@hotmail.com

631 922 4494

[joanimal]

Thanks I’ll email you now

[joanimal]

Scott I went to your profile page and there is no email address can you please give me your email so i can email you from my email or can you screen shot the email from support and attach it here

Joe

[joanimal]

Scott I don’t understand why I’m not getting your e mails i checked my junk and my spam folders and there is nothing can you respond on this page?

joe

[joanimal]

Here’s my e mail josephiannotti@hotmail.com

 

 

[joanimal]

Good morning Scott I didn’t get your email yet Joe

 

[joanimal]

Scott no email yet are you sending it on this link

[joanimal]

Thank you I can’t wait to get   The Rooms of Hansa

Once again thank you for all your help

Have a great Christmas

Joe

 

 

[joanimal]

Scott

I check my email all day waiting for a reply from support and I looked again on Tuesday ‘s emails I checked my spam and found nothing from Toontrack’s please resend that email from Tuesday at 3;23 pm.

joe

[joanimal]

Hi Scott its Joe again i really don’t want to be a pain but I’m wondering how your making out

sorry to be bothering you.

Joe Iannotti

josephiannotti@hotmail.com

631 922 4494

[joanimal]

Scott

I purchased SD3 with in the time frame posted in order to get the free expansion pack my computer needed work in order to download SD3 my computer was ready for the download on Dec 11 I then proceeded to download SD3 I hope Toontrack would consider the issue I was dealing with, the issue with my comp was I needed to more space because SD3 is such a large program after I had my comp cleaned up I was then very happy guy so I downloaded SD3 if I’m not mistaken I was able to register it on 12-12. Please reconsider the registration date due to my storage problem. By the way I just want to say being a new user to Toontrack products and now working with SD3, Vintage Rock EZX and Metal Machine EXZ I’m very impressed with your products and when purchasing additional expansion packs I will only do my ordering from Toontrack to avoid any feature problems.

Thank you for your help and have a great Holiday

Joseph Iannotti

[joanimal]

Scott

Attached is my invoice from Musicians Friend

Joseph Iannotti

josephiannotti@hotmail.com

[joanimal]

Hi Scott thank you for getting back to mr re: Free Expansion Pack just wondering when i should get an answer from your support team. So thanks again for getting back to me.

Joseph Iannotti

joanimal

josephiannotti@hotmail,com

[joanimal]

Hi I’m still waiting for your reply to my email sent yesterday please respond thanks josephiannotti@hotmail.com

Joeanimal

[joanimal]

My question is How do I download superior drummer 3 and House of Hansa that I purchased from Musician’s Friend during your Black Friday special. See attached invoice from Musicians Friend

Order Detail
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[Author]

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