Where is the software i just bought??!!

[Nuno Craveiro]

I bought superior drummer 2.0 + songwriters drum pack before...

I bought superior drummer 2.0 + songwriters drum pack before having created any account. After paying I received an email with details and an order number saying that I had to create an account and download product manager in order to download my software. I´ve done it but on my new account it doesn’t show up the software I already bought and paid for. I don´t get it!!! I have to buy again and pay twice?? Or am I going to receive at home the software I already paid for since it´s registered with a billing adress?? Please illuminate me cause i´m not getting there. Your procedures are very unclear.

I bought superior drummer 2.0 + songwriters drum pack before having created any account. After paying I received an email with details and an order number saying that I had to create an account and download product manager in order to download my software. I´ve done it but on my new account it doesn’t show up the software I already bought and paid for. I don´t get it!!! I have to buy again and pay twice?? Or am I going to receive at home the software I already paid for since it´s registered with a billing adress?? Please illuminate me cause i´m not getting there. Your procedures are very unclear.

Topic

[John]

ivorjpc@gmail.com wrote:

Edit: EZDrummer 3 is pretty much unusable in my MacBook M3, it has so much latency!

• The post has been modified ivorjpc@gmail.com
  1 year, 1 month ago by ivorjpc@gmail.com"> 2 times, last modified 1 year, 1 month ago by ivorjpc@gmail.com.

Hi, then something must be wrongly configured on your setup. On my MBP M1 with an Apollo x4, I can get down to 16 samples (0,3ms) audio buffer size @48kHz, which would be equal to sitting about 10,2 cm (0,33 feet) from the sound source with regards to latency.
What kind of audio interface are you using? How is it configured in the EZD3 Audio/MIDI setup? Does it have its own Control Panel/Mixer config?

BTW, it is better if you continue this in the EZdrummer Help section of the Forum:
https://www.toontrack.com/forums/forum/ezdrummer-line/ezdrummer-help/?view=all

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Jeffery Schrick]

I bought the monster midi pack when it was on sale and never received it. I never received an email.

[Scott]

Jeffery Schrick wrote:

I bought the monster midi pack when it was on sale and never received it. I never received an email.

For Webshop Order issues, please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Author]

Replies