Ridiculous slow download speed

[Enrico Traverso]

Hi How it is possible to download 180 GB with...

Hi

How it is possible to download 180 GB with a speed of 140 kbps?

400 hours remaining !!!

Download started on Saturday

My speed test is around 50 Mbps!! Tried with Adsl cable connection and with Mobile. Same result

This is a very frequent problem for you as I can see from this forum. Which problems have yours servers????

Since years your customers are claiming but you still not solved the issue.

Customer support is not answering.

I am completely unsatisfied.

Please show a bit of interest trying to help, I had an urgent need of the software….

Rgds

Enrico

Operating system: Windows 10

Hi

How it is possible to download 180 GB with a speed of 140 kbps?

400 hours remaining !!!

Download started on Saturday

My speed test is around 50 Mbps!! Tried with Adsl cable connection and with Mobile. Same result

This is a very frequent problem for you as I can see from this forum. Which problems have yours servers????

Since years your customers are claiming but you still not solved the issue.

Customer support is not answering.

I am completely unsatisfied.

Please show a bit of interest trying to help, I had an urgent need of the software….

Rgds

Enrico

Operating system: Windows 10

Topic

[80sMetalDude]

Bought software in 2018 and here we are in 2023 and same problems.   I have 1.2gbs internet downloading 100Kbs after the first installs went fast.   WTH its like Toontrack is deciding IVE DOWNLOADED MY QUOATA for the day????  I’m your customer you dont throttle your customers …..

[CCbailey]

Lol at my 1.8mb download speed right now…

• This post was modified 1 year, 3 months ago by CCbailey.

[ted lott]

Why on earth is it saying over 1000hours to download?! Who has that kind of time?

[ted lott]

Well I’ve attempted to contact toontrack and all I got in return was an automated reply which was no help at all. Looks like I only have another 680 hours to go.

[AVGHunter_07]

I am running high speed fibre optic internet directly connected to my pc. day three and three products to go. unacceptable service! the downloads are slower than slow.

[JPJapes]

I have a 1GB/s download connection (currently running at 776Mb/s) yet downloads from toontrack are currently running at 4 – 5Mb/s. This is dire guys, what is wrong with your servers?

 

Operating system: Windows 10

[Roland Burt]

I am, right now, downloading at 299 KB/s. Yes, KBS. You read that correctly. This is a joke. Thought something was up with my router and I am on wifi. But Speedtest shows 20MB. 127 hours to download. I was getting 1.5MB and it dropped suddenly and has not come back. Restarting download does nopt help. Thought I would play with this new library tomorrow. Maybe in 5 days? LMAO. This is untenable.

UPDATE: It did speed up after several hours. Getting around 8MB/s which is better but not great. We’ll see how long it holds up.

Operating system: macOS Sonoma (14)

• This post was modified 5 months, 3 weeks ago by Roland Burt.

[palm_nantawat]

I have the same problem as you. I think this problem has been fixed. But it hasn’t been fixed yet. I don’t understand why Toontrack doesn’t expand their servers.

[ArmedNDaverous]

I’m plugged in via Ethernet cable directly into my modem and its the same speed for WiFi.  My internet service is fine, no problems with anything else.

Around 4 MB/s is the highest download speed it’s gotten up to.  And then it’s goes right back down and fluctuates all over, never staying at a good speed for long.  180 GB sample library.  After 7 hours it’s barely 1/3 of the way.

 

Operating system: macOS Ventura (13)

[Author]

Replies