Metal Machine EZX

EZdrummer Help
Viewing 7 replies - 1 through 7 (of 7 total)
  • Scott
    Moderator

    Please download and install with the Toontrack Product Manager.

    https://www.toontrack.com/product-manager/

    Scott Sibley - Toontrack
    Technical Advisor

    Andre Seesink
    Participant

    I have kind of the same problem. I’m running MacOS Big Sur 11.5.2.
I did download with the product manager. EZdrummer did install fine, but Metal Machine EZX,Rock EZX and all drum midi packs I bought do not.

    The installer is 32 bit and won’t run. I openend the DMG file that was downloaded where it showed the installer can’t be run.
    Could you please update these software packages too?

    Thank you

     

    metal_machine


    EZdrummer version: 2.2.1
    Operating system: macOS Big Sur (11)
    Brad
    Participant

    I have kind of the same problem. I’m running MacOS Big Sur 11.5.2.
I did download with the product manager. EZdrummer did install fine, but Metal Machine EZX,Rock EZX and all drum midi packs I bought do not.

    The installer is 32 bit and won’t run. I openend the DMG file that was downloaded where it showed the installer can’t be run.
    Could you please update these software packages too?

    Thank you

     

    metal_machine

    EZdrummer version: 2.2.1
    Operating system: macOS Big Sur (11)

    What happens when you go into Product Manager > Metal Machine EZX > Show Details > Install

    PM-Install


    EZdrummer version: 2.2.1
    Operating system: macOS Big Sur (11)

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Andre Seesink
    Participant

    Thank you for replying.

    Here are the steps after downloading with product manager:

    Step 1: install product -> no gostep-1

    Step 2: Click on more details. After that I downloaded the updates first. step-2 After this step I clicked on the hamburger menu and then  install as requested.

    Step 3: Installation info: step-3
    Step 4: checked authorizations :
    Step 5: clicked in the details screen on “open in finder”, next windows apears updates

    The updater shows that it cant install the product (because of 32 bit software).

    regards, Andre


    EZdrummer version: 2.2.1
    Operating system: macOS Big Sur (11)
    Brad
    Participant

    I just downloaded and reinstalled the whole EZX on one of my Big Sur images, when I open the .dmg file in finder I see the same as you, a legacy 32bit installer, so I suspect that Product Manager is using the Contents folder and running its own installer. This is my guess.
    Why this isn’t working on your machine, I don’t know.

    might be worth contacting support.

    https://www.toontrack.com/faq/how-do-i-contact-support/

     


    EZdrummer version: 2.2.1
    Operating system: macOS Big Sur (11)

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    Andre Seesink
    Participant

    Thanks, I will contact support.


    EZdrummer version: 2.2.1
    Operating system: macOS Big Sur (11)
    Phenix 2
    Participant

    it’s the basic when you are new with the EZX

    the Toontrack product manager

    You like drums, iconic sounds and drum plugins ?
    > Go and see my Youtube channel, instagram, Soundcloud and TikTok : like and and subscribe !

Viewing 7 replies - 1 through 7 (of 7 total)

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