I just purchased Metal Machine EZX and downloaded and tried to install and I’m getting Installer needs to be updated flag comes up saying “The developer of this app needs to update it to work with this version of macOS. Contact the developer for more info, I have attached a screenshot of the flag as well. Anybody else having this problem. This is a bummer because just spent money and I can not use the software.
EZdrummer plug-in version 2.2.1 (build 27019) [64-bit VST]
Standalone host version 2.2.1 (build 27019)
SOUND LIBRARIES
EZdrummer 2 Modern version 1.1.2
EZdrummer 2 Vintage version 1.1.2
MIDI LIBRARIES
EZdrummer 2 Modern/Vintage version 1.0.2
EZdrummer 2 Percussion version 1.0.2
Please download and install with the Toontrack Product Manager.
https://www.toontrack.com/product-manager/
Scott Sibley - Toontrack
Technical Advisor
I have kind of the same problem. I’m running MacOS Big Sur 11.5.2. I did download with the product manager. EZdrummer did install fine, but Metal Machine EZX,Rock EZX and all drum midi packs I bought do not.
The installer is 32 bit and won’t run. I openend the DMG file that was downloaded where it showed the installer can’t be run.
Could you please update these software packages too?
Thank you
I have kind of the same problem. I’m running MacOS Big Sur 11.5.2. I did download with the product manager. EZdrummer did install fine, but Metal Machine EZX,Rock EZX and all drum midi packs I bought do not.
The installer is 32 bit and won’t run. I openend the DMG file that was downloaded where it showed the installer can’t be run.
Could you please update these software packages too?Thank you
EZdrummer version: 2.2.1
Operating system: macOS Big Sur (11)
What happens when you go into Product Manager > Metal Machine EZX > Show Details > Install
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
Thank you for replying.
Here are the steps after downloading with product manager:
Step 1: install product -> no go
Step 2: Click on more details. After that I downloaded the updates first.
After this step I clicked on the hamburger menu and then install as requested.
Step 3: Installation info: 
Step 4: checked authorizations :
Step 5: clicked in the details screen on “open in finder”, next windows apears 
The updater shows that it cant install the product (because of 32 bit software).
regards, Andre
I just downloaded and reinstalled the whole EZX on one of my Big Sur images, when I open the .dmg file in finder I see the same as you, a legacy 32bit installer, so I suspect that Product Manager is using the Contents folder and running its own installer. This is my guess.
Why this isn’t working on your machine, I don’t know.
might be worth contacting support.
https://www.toontrack.com/faq/how-do-i-contact-support/
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
Thanks, I will contact support.
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