Impossible to add a billing address + VAT

[Kris-I]

Hello,

In the coming days, I would like to buy “Superior Drummer 3” but :

1. It’s not possible to create a “billing address” in the form, when you select the mandatory field “country” the country disappear without any reason, I tried with Chrome and Edge.
2. Is it possible to have an invoice with VAT ?

Thanks,

• This topic was modified 1 year, 9 months ago by Kris-I.
• This topic was modified 1 year, 9 months ago by Kris-I.

Topic

[Scott]

For Webshop issues, please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Kris-I]

And for the invoice with VAT?

Thanks

[Scott]

Kris-I wrote:

And for the invoice with VAT?

Thanks

Toontrack Support is equipped to handle webshop orders and invoices through the same webform above.

Scott Sibley - Toontrack
Technical Advisor

[Kris-I]

Ok but is it possible to show vat on invoice.

[Scott]

Kris-I wrote:

Ok but is it possible to show vat on invoice.

I sorry I don’t have a answer for that. You’ll really need to contact Toontrack Support directly to answer that.

Scott Sibley - Toontrack
Technical Advisor

[Kris-I]

How contact them I see only faq but no email

[Scott]

Kris-I wrote:

How contact them I see only faq but no email

Click the Contact Support button in the FAQ that I posted above.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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