Topic: How to contact customer service? | Toontrack

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How to contact customer service?

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Posted March 15, 2011 at 00:18 #1894454

leeandrewedwards
Participant

Sorry if this is the wrong place to ask…have spent...

Sorry if this is the wrong place to ask…have spent a long time trying to get contact info…. EZdrummer installation problem; error message said contact manufacturer…so went to EZdrummer.com, which sent me to ToonTrack.com, went to Support, tried the fix recommended there, then tried to final contact email or phn # but there was no contact info there–just recommendations that weren’t relevant.

How does one contact a human being? 30 minutes into this adventure, and no progress. Argh!

Thanks, Lee

Sorry if this is the wrong place to ask…have spent a long time trying to get contact info…. EZdrummer installation problem; error message said contact manufacturer…so went to EZdrummer.com, which sent me to ToonTrack.com, went to Support, tried the fix recommended there, then tried to final contact email or phn # but there was no contact info there–just recommendations that weren’t relevant.

How does one contact a human being? 30 minutes into this adventure, and no progress. Argh!

Thanks, Lee
Creator

Topic

Viewing 31 replies (of 31 total)

Replied July 8, 2024 at 13:48 #3269000

John
Moderator

Hi Rastolas,

please create a new topic in the EZdrummer Help section of the Forum:
https://www.toontrack.com/forums/forum/ezdrummer-line/ezdrummer-help/?view=all

BR,
John

John Rammelt - Toontrack
Technical Advisor
Author

Replies

Viewing 31 replies (of 31 total)

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