Got order number, where is my order? Where are my serial numbers?

Product Manager
Viewing 6 replies - 1 through 6 (of 6 total)
  • Scott
    Moderator

    I’ve resent your invoice that contains your serial numbers. Can you check and see if you’ve received it?

    Scott Sibley - Toontrack
    Technical Advisor

    johnnydye
    Participant

    Yes, I got it. This is a dumb way to operate, just saying.

    Juicy
    Participant

    Did u forget to tick the license to my account button.?

    animalescri
    Participant

    “Paid for my software, got an email with an order number. I registered on the website, downloaded and installed the product manager, installed the update, login good. No order. No serial numbers. Nowhere on the website to get this info.”

    Exactly the same issue here…

    Scott
    Moderator

    @animalescri said:
    “Paid for my software, got an email with an order number. I registered on the website, downloaded and installed the product manager, installed the update, login good. No order. No serial numbers. Nowhere on the website to get this info.”

    Exactly the same issue here…  

    Please contact Toontrack Support directly by going to the FAQ and click the ‘Contact Support’ button at the bottom of each FAQ page:
    https://www.toontrack.com/faq/how-do-i-contact-support/

    Scott Sibley - Toontrack
    Technical Advisor

    animalescri
    Participant

    already done, thank you !

Viewing 6 replies - 1 through 6 (of 6 total)

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